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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent Service

5
From the initial contact I received excellent service from the team at By Miles , the on line information, the e mails with information and the telephone staff are all extremely helpful, with any questions I have . Would and have always recommend By Miles to friends and family, for excellent policies catering for all . Reviewed on: 4th August 2021
paul.hollick's avatar
paul.hollick

Excellent service, great money saver

5
The app is excellent and easy to use, very informative. Bymiles is a no-brainer for anyone who drives relatively few miles Reviewed on: 4th August 2021
Rumple Stiltskin's avatar
Rumple Stiltskin

Amazing service!!!!

5
Very happy with Bymiles, quick responses when talking to constomer services, love the fact they cap at 10000 miles, the less you use your care the less you pay......Amazing Reviewed on: 4th August 2021
Margaret Murphy's avatar
Margaret Murphy

Cheap and cheerful :)

5
I save at least £40 per month by using ByMiles as I’m only paying for the miles I drive. It’s a great policy to have if you don’t do lots of driving. Reviewed on: 4th August 2021
Vicky 's avatar
Vicky

Good value for money

4
Very good service and good value for money provided you don't drive long distances regularly. Reviewed on: 4th August 2021
JT's avatar
JT

I've recommended bymiles to everyone I know

5
By miles halfed my insurance the first year,this year they knocked 1.1pence to 2.8pence a mile I've never had a lower rate from an insurance company when up for renewal Reviewed on: 4th August 2021
M.Cobbold's avatar
M.Cobbold

Best insurance

5
There is no insurance like BY MILES. Join now!!!! Reviewed on: 4th August 2021
Vonette Baird-George's avatar
Vonette Baird-George

Simply the best!

5
My wife referred me to By Miles and I wish I had known about it sooner. It’s been so good to just pay for the trips that you do especially as we have all had to work differently due to COVID-19. I’m so impressed with the service. Reviewed on: 4th August 2021
Yemi Aroyewun's avatar
Yemi Aroyewun

Easy to deal with and always very helpful

5
As I drive a company vehicle most of the week this is perfect for me and my family Reviewed on: 4th August 2021
Darren's avatar
Darren

Great choice for a cost-effective insurance

5
So far it's working really well, no hidden charges, price per mile reasonable, overall great savings for me! Reviewed on: 4th August 2021
Guido Maresca's avatar
Guido Maresca

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