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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Satisfied customer

5
Would definitely recommend. You know exactly him much you pay each month and it costs a lot less than a lot of other insurance companies Reviewed on: 4th August 2021
Susan 's avatar
Susan

Great!

5
Super professional and smooth, can't ask for more. This is the future of car insurance. Reviewed on: 4th August 2021
Ben Thomas's avatar
Ben Thomas

Best car insurance Ive been with so far

5
Easy and straightforward to use, I love the app which allows me to tack my spending and view my account detail. Zero complaints I would definitely recommend.! Reviewed on: 4th August 2021
Chrystelle's avatar
Chrystelle

The perfect provider

5
The easiest set up for insurance online. The most competitive and cheapest prices for what I wanted, and the cover I needed. The app makes everything so accessible. The team is easy to reach for any concerns, with great customer service care. I have recommended ByMiles to countless friends, family and colleagues. The best insurance provider by far! Why haven’t I used them sooner? Is the only question to it. Reviewed on: 4th August 2021
Becca 's avatar
Becca

Simple, straightforward and great value insurance

5
I'm so glad I discovered ByMiles. The most cost effective car insurance I've ever had. Charging by mile is perfect for my lifestyle. The app is easy to use, the online help is great and everything runs smoothly. When my policy is up for renewal, I will be staying with ByMiles for a 3rd year Reviewed on: 4th August 2021
Rich's avatar
Rich

Honest, Firm & Fair!

4
Fair prices , offering a modern solution to good drivers. Impressive! Reviewed on: 4th August 2021
Scott's avatar
Scott

fantastic customer care services

5
by miles is one of the cheapest insurance I ever use in uk. I pay for the miles I travel. As long as you don't mess up by removing the tracker from your car, you should be fine with this insurance. I have recommended to few friends already who are happy, and encourage anyone to have it. Reviewed on: 4th August 2021
Gracien Mpoy's avatar
Gracien Mpoy

MR3WBC

5
As I do very little mileage in the year, It’s nice to be charged per mile. Reviewed on: 4th August 2021
Harry Rogers's avatar
Harry Rogers

Fantastic sedvice

5
It's great, I've got 2 vehicles one personal and a works van. I only use my car on a weekend and a few hours a week after work. What by miles have done is fantastic. I not only save on my insurance as its counted on a per mile. I'm saving a fair whack due to this scheme. I can't fault it I'd 100% recommend Customer service is brilliant couldn't ask for a better team/company. Thank you Reviewed on: 4th August 2021
Brent fewlass's avatar
Brent fewlass

Fantastic service

5
It's great, I've got 2 vehicles one personal and a works van. I only use my car on a weekend and a few hours a week after work. What by miles have done is fantastic. I not only save on my insurance as its counted on a per mile. I'm saving a fair whack due to this scheme. I can't fault it I'd 100% recommend Customer service is brilliant couldn't ask for a better team/company. Thank you Reviewed on: 4th August 2021
Brent fewlass's avatar
Brent fewlass

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