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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
I like how you only pay for what you use you can see where you’ve been and how much it costs, so you always know how much your bill is going to be. Plus you can track your car scan for faults .it’s the cheapest way to insure you car as well if your getting high quotes in a bad postcode . Well happy. Reviewed on: 4th August 2021
Mark's avatar
Mark

21st Insurance company

5
Let me be Honest. The World Needs More Companies Like By Miles. As we all struggled through the Hard times, here is a Policy that you pay exactly for what you use. User friendly from signing up to Superb Customer care Relations. The online platform keeps in check of your costs which discipline most of us lucked. I have never had this peace of mind on the Road. I would recommend By Miles for the next 10 generations to come. Reviewed on: 4th August 2021
Robert 's avatar
Robert

Fabulous insurance great value for money

5
Great value for money easy to set up and very affordable Reviewed on: 4th August 2021
Amanda's avatar
Amanda

Always there to help with problems

5
My by miles was not working Agent sorted it out in no time. Very professional Reviewed on: 4th August 2021
bill Smith's avatar
bill Smith

Awesome and honest service!!

5
Thank you by the miles for giving me a fab service so far. its awesome!! to pay for the miles your drive and save money!. I have save a few hundred at least by switching to by the mile...thank you for being an honest service...which is hard to see these days Reviewed on: 4th August 2021
Sukamal Das's avatar
Sukamal Das

Excellent

5
Great car insurance for low mileage users. Reviewed on: 4th August 2021
Coleen Tanswell's avatar
Coleen Tanswell

Straight forward.

5
Very easy to change to ByMiles,best customer service, and car insurance I've had in nearly 50 yrs. Reviewed on: 4th August 2021
William A's avatar
William A

THE BEST CAR INSURANCE!!

5
Got to be the best car insurance there is if your a low mileage driver and it was so easy to change my policy to my new car via the bymiles app would recommend to anyone Reviewed on: 4th August 2021
Kyle Taylor 's avatar
Kyle Taylor

Great idea and value

5
Fantastic idea to pay for insurance by the mile, so if you don’t drive you don’t pay! Reviewed on: 4th August 2021
Craig Stevens's avatar
Craig Stevens

Amazing

5
I didnt know about by miles but now I dont leave for another insurance car. Its perfect for me thank you Reviewed on: 4th August 2021
Oana Cotoava's avatar
Oana Cotoava

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