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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great company for low milage drivers

5
by miles has saved me a lot of money as I dont do many miles per week, the box arrived the next day and is simple to install, great company, great customer care, thanks guys its a pleasure to get insurance from you, hassle free, good luck with the award and keep up the good work. Reviewed on: 4th August 2021
lee's avatar
lee

Great insurance

5
Such an incredibly means of charging for insurance - you pay for what you drive- genius Reviewed on: 4th August 2021
H's avatar
H

Best and most suitable insurance policy for us.

5
Living in London, we don't do a lot of driving, so this milage based package is a great option. There are always helpful agents within reach for questions on policy and renewals. Reviewed on: 4th August 2021
RobM's avatar
RobM

Innovation in insurance

5
By Miles has made car insurance make sense and saved me a lot of money. Everything about the insurance makes is simple, from buying a policy, to the easy to remember policy number/words, to plugging in the car miles tracker (which took 20 seconds). Hoping to stay with By Miles for the foreseeable future. Reviewed on: 4th August 2021
Rory Hedman's avatar
Rory Hedman

Best ever

5
Easy to set up and by far works out cheapest ever. Don’t always use my car especially when Covid hit and worked from home. Couldn’t rate these enough so easy and well priced. Recommend for anyone Reviewed on: 4th August 2021
dene.nicholls@hotmail.com's avatar
[email protected]

Unbelievable cheap and reliable

5
You could not find cheaper than that in the UK. Especially when we driving around 3k miles a year. All the others was double the price. Never the less... the app itself easy to use and very simple Reviewed on: 4th August 2021
Israel J Weinberger's avatar
Israel J Weinberger

Great value

5
This is a great insurance - great for value and impeccable customer service Reviewed on: 4th August 2021
Humayun Ahmed's avatar
Humayun Ahmed

Great policy with some limitations.

4
I think it's a really good policy but was disappointed that I couldn't get cover for a courtesy car when mine was being serviced. Reviewed on: 4th August 2021
Brian Davidson's avatar
Brian Davidson

Perfect insurance

5
This is the 1st time I have used by miles & would highly recommend them to any low mileage driver. The app is fantastic & very clear & simple, keeping you in full control Reviewed on: 4th August 2021
Mr C Ward's avatar
Mr C Ward

A great option for low mileage needs

5
I've just taken out my first policy with ByMiles. The concept is brilliant for me as I don't drive too much so costs of the policy are relatively low. Definitely the way moving forward! Reviewed on: 4th August 2021
Mohammed Ashifuddin 's avatar
Mohammed Ashifuddin

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