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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Gold Standard

5
Tailored to fit the lower mileage motorists, very fair just to pay for the miles your consuming if all you do is low mileage anyway and insurance coming down this year which is a great bonus too. Reviewed on: 4th August 2021

Fair and customer service

4
I recently joined by miles and found it very good so far. Reviewed on: 4th August 2021

Good value for money

5
Choosing By Miles was a good choice to begin with, but when Covid-19 struck it became a BRILLIANT choice. As I drove less and less due to the restrictions, so my cost of insurance became less and less, so wit By Miles, I was only paying for what I actually used, rather than a flat fee as with most other motor insurers. Definitely the way of the future Reviewed on: 4th August 2021

By Miles are above the others By Miles and Miles !!!

5
I am retired and early last year was looking around and had quotes mid to high £400's. I heard by chance on the radio an ad for ByMiles, recieved a quote for £170+your mileage. I know everyone has drove less as have I this last year but if I had gone with a previous quote I would have lost over £250. By Miles saves you Piles of money !!! Trust me I'm a wise old pensioner. Cheers William. Reviewed on: 4th August 2021

Fantastic system

5
We took up this insurance during the lockdown “was really good and we didn’t drive very much so we didn’t have to pay very much it’s a great system and I’ve looked at TV advert nowadays a lot of the Insurance companies copying by mile system. Reviewed on: 4th August 2021

Ideal insurance for low mileage

5
Very good for monitoring wher and when I'm driving and cor effectively changing my behaviour Reviewed on: 4th August 2021

Excellent for low mileage drivers

5
Very good insurance company everything works exactly how they said, very good can keep track of your miles and save loads of money Reviewed on: 4th August 2021

Good value

5
I do not do a high mileage .so when I heard about Miles to go 2 years ago .I have been a customer since .very happy defo recomend Reviewed on: 4th August 2021

very benefit and convienent

5
ease to use good price help save money Reviewed on: 4th August 2021

Awesomeness in insurance form.

5
Works brilliantly, excellent communication, reasonably priced, what more could any customer want? Reviewed on: 4th August 2021

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