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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Customer service excellent

5
Really good price for insurance and straight forward Reviewed on: 4th August 2021

Unbeatable

5
Easy to set up nothing further to do except count the savings Reviewed on: 4th August 2021

Huge savings

5
I stumbled across by Miles while browsing online, I looked into it and I am making great savings on my car insurance. I get all the benefits of much more expensive policies at a fraction of the price. I would recommend anyone to try this out and see how much you can save. Reviewed on: 4th August 2021

By Miles is miles better

5
What a great insurance company, very fair pricing for my first year and even better renewal price, at long last an insurance company that's treats its customers well and doesn't overprice safe drivers, thumbs up from me! Reviewed on: 4th August 2021

Easy peasy car insurance

4
Excellent insurer, quick easy set up and installation for low price car insurance! Especially if you don’t do many miles… and even if your do it’s all affordable and reasonably priced. Reviewed on: 4th August 2021

Great!

5
Great insurance makes sense specially for myself I don’t drive my car everyday because I drive my van at work most days so I only pay for using my car when I rarely use it, wish someone did this earlier no complaints. Reviewed on: 4th August 2021

Best price

5
Good conpany i recomend ... good insurance Reviewed on: 4th August 2021

Great service great price

5
I am so happy I found this, paying for what you use is so much better. I am saving so much, you see where your car had been how much it cost. I love it. Reviewed on: 4th August 2021

Very happy customer

5
Great value for money. Friendly and efficient. Reviewed on: 4th August 2021

The best i have ever had

5
This company and their system is awesome. You only pay for what you use. And its great for me that my commute is very small. So it made me save about £150 for a year! And that is paid for my 2 holiday ticket. How amazing is that? Customer service is super friendly and helpful. Everything is happening so quick with them and solves easy. We had issues with my tracker. Got solved within minutes in a conversation. This company just removed one big stress of my life. I only hope the renewal deal is not disappointing and makes me stay with them loyal for as long as possible! Reviewed on: 4th August 2021

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