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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Reliable

5
Very officent I would definitely recommend Reviewed on: 4th August 2021
Kevon's avatar
Kevon

Fab insurance for what I need

5
Easy to set up and cheap insurance Reviewed on: 4th August 2021
Jenny Parker's avatar
Jenny Parker

Perfect solution for me

5
Now that I am working from home this is the perfect solution for me. My bill one month was 38p Reviewed on: 4th August 2021
Zoe Harmer's avatar
Zoe Harmer

Very good value for money and easy to use app and Web page experience.

5
After hunting the car insurance market I found by miles. Easy to use app and Web page for changing drivers and policy details. The online chat feature is also brilliant for communicating with staff. Reviewed on: 4th August 2021
James Mallott 's avatar
James Mallott

Just makes sense

5
Really useful, works as you would expect. Especially with Covid, significantly less driving, my insurance bill was significantly lowered. Also there is a cap on the daily miles, so if you did plan any staycations, you would not be penalised. Reviewed on: 4th August 2021
Nik's avatar
Nik

Outstanding value!

5
For low mileage drivers like myself there isn’t anyone else on the market who comes close to ByMiles! Very competitive pricing, easy to use app for tracking costs, and fantastic customer service! Reviewed on: 4th August 2021
Matt Dilger's avatar
Matt Dilger

Best car insurance ever

5
Your App is the so informative from logging your complete travel route, advising your car status and so so much more just the greatest, Well done and thanks Reviewed on: 4th August 2021
Alistair 's avatar
Alistair

Best price and service

5
Nice basic price for good coverage. Great price for low milage great service Reviewed on: 4th August 2021
Keith melia's avatar
Keith melia

Top banana

5
Would have sold my car if wasn't for finding insurance with by miles. Easy to use simple and life changing for myself Reviewed on: 4th August 2021
Jimmy Beadman's avatar
Jimmy Beadman

Best car insurance in the world!!

5
This car insurance is amazing! So convenient and NO HASSLE!! It’s nothing like any other company!! I would HIGHLY recommend this company to anyone! They provide an online portal which make it simple and accessible to manage your own account. The staff are brilliant and always there if you need them but this insurance is so brilliant, everything you need is in your hands!! Reviewed on: 4th August 2021
Javed Khan's avatar
Javed Khan

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