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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great!

5
Excellent service! Very happy with the new simple way of providing an insurance service Reviewed on: 4th August 2021
Scott 's avatar
Scott

Fantastic concept and cheaper insurance

5
Bymiles is a win-win option considering the pandemic and the increased hours of working from home. Good customer care and no hassle set up. Highly recommended Reviewed on: 4th August 2021
Jijo Varghese's avatar
Jijo Varghese

Low mileage? Insurance just for you.

5
My car is here for my freedom and convenience. Why should I pay to insure my car for the same cost as people who drive thousands of miles a year? By Miles is the answer. Reviewed on: 4th August 2021
Gillian Jenner's avatar
Gillian Jenner

Love this type of insurance

5
First time I've been with by-miles , easy to use and always no how much your monthly payments are, all I can say is, I will be renewing with them 5***** Reviewed on: 4th August 2021
Laurawaddy84@hotmail.co.uk's avatar
[email protected]

A fantastic company, tailored to individual needs.

5
I only found By Miles by accident, after years of paying expensive insurance packages, for a service hardly used. By Miles offers excellent customer service, for a super product, that meets my needs totally. Cannot praise them highly enough. Reviewed on: 4th August 2021
Brian Brereton's avatar
Brian Brereton

Cheap, simple & safe !

5
I heard about ByMiles from a comparison site, was impressed with the price so thought I’d give it a go, you can’t see the little match box size diagnostic that measures your mileage, and I frequently drive over 150 miles to see my daughter, so my mileage is capped to keep the cost right down ! I would definitely recommend ByMiles as it’s so easy to set up and by far one of the cheapest insurance about .. Reviewed on: 4th August 2021
Sharon Baldwin's avatar
Sharon Baldwin

Realistic way to insure.

5
Overall very easy to set up and to use. I really like the “pay as you go “ principle. Easy to install the tracker and very nice website and accounting system. Excellent and I will have no hesitation to recommend to friends and family. Reviewed on: 4th August 2021
Geoff Mallett's avatar
Geoff Mallett

Brilliant

5
The most I like about this is that you only pay for the mileage you drive!! No unnecessary fees or hidden costs Reviewed on: 4th August 2021
Nikita's avatar
Nikita

Innovative approach to insurance

5
Why pay more than you need to? This company is perfect if you're a low mileage driver Reviewed on: 4th August 2021
Annie 's avatar
Annie

Great value and very professional experience

5
Great value for money to pay for insurance per mile at very good price.excellent experience and the app is great you can track all you miles. Even some extras in the app like health check on your car and see where is parked if you get lost! Just amazing very clear new way to provide insurance and I'll be sticking with them for years to come Reviewed on: 4th August 2021
George Keogh's avatar
George Keogh

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