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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Exceptional pricing and service

5
Exceptional pricing and service. The app is a massive bonus and simple to understand which im sure every driver must appreciate. The service when i’ve called has been informative and outstanding. Thank you! I will be getting a quote for my partner soon and have already recommended the company to family & friends. Reviewed on: 4th August 2021
Sheraz's avatar
Sheraz

Futuristic company

5
This is a company with good ideas. You only pay for the miles you do after a much reduced premium. Reviewed on: 4th August 2021
Phil Whay's avatar
Phil Whay

Second year offered me great deal

5
As im not driving as much it suits me. And seems like sevond year can be twice as cheaper Reviewed on: 4th August 2021
Gints's avatar
Gints

Pleased As Punch

5
Everything was as easy as predicted. Reviewed on: 4th August 2021
anthonyblundell@hotmail.com's avatar
[email protected]

Great car insurance

5
Have been with this company for a while now. Reasonable convenient for me personally and really friendly staff. Great service Reviewed on: 4th August 2021
Cathy Ditchburn's avatar
Cathy Ditchburn

You are in control!

5
Started off as one of the smoothest transitions to a new car insurance to begin with. The level of control you have over your monthly expense is great. As well as an easy to use app alongside seamless avenues for communication with very helpful staff. Overall great experience and would recommend to anyone. Reviewed on: 4th August 2021
Gamada Yousuf's avatar
Gamada Yousuf

Makes complete sense

5
The system makes complete sense. Only pay for when you use your car. Especially during these uncertain times when people have been travelling less. Their app is really handy too. Their customer service is great. I had issues trying to log in and emailed them. They personally called me and helped me resolve the issue right away. Reviewed on: 4th August 2021
Aleya Bashar's avatar
Aleya Bashar

Good Value

5
We actually do about 4000 miles in a year, when we got locked down our mileage almost disappeared so By Miles saved us a lot of money. Reviewed on: 4th August 2021
Terence Blackman's avatar
Terence Blackman

Amazing!

5
Every encounter I have had with the ByMiles team has been straightforward and friendly. As someone who finds insurance policies hard to navigate, bymiles totally changes the game! Couldn’t recommend enough. Reviewed on: 4th August 2021
Catherine Taylor's avatar
Catherine Taylor

By Miles by far

5
By far the best insurance service I have ever had, and I have had a number. Keep it up. Reviewed on: 4th August 2021
Paul E's avatar
Paul E

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