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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Bahaaeddin Alrmrid

5
The best company insurance ever. Very cheap, very nice customer service, highly recommended. Best Regards Bahaa Reviewed on: 4th August 2021
Bahaaeddin 's avatar
Bahaaeddin

Perfect insurer

5
In a time where everyone on the world is struggling By Miles provide a great solution for people to limit their expenditure whilst still receiving the same service and product as others. They’re brilliant! Reviewed on: 4th August 2021
Tom Higgins's avatar
Tom Higgins

Fantastic Company

5
I've been with ByMiles for two years now and I've got nothing but praise for them. This is the future of car insurance! Reviewed on: 4th August 2021
Serena Casey's avatar
Serena Casey

Excellent for low mileage drivers

5
I have always changed my insurance every year but since being with By Miles I have remained loyal for 3 years now. The prices are very competitive, the app and in car device are very reliable and easy to use. Overall just a very good company to get your car insurance from if you are a low mileage driver Reviewed on: 4th August 2021
Steven Foster's avatar
Steven Foster

Fit for purpose car insurance and brilliant customer service

5
By Miles is perfect for those who owns an EV and mainly do city drivings. Why I pay extra premium to get an insurance for 10k miles where i only drive a few Ks a year for school runs. By default, the premium is 1/3 cheaper you just pay extra per mile, it stills works our £100s cheaper than a normal one. In addition, the customer service is also brilliant, you dont need to wait for hours just listening to some darf music and wait for an operator to pick up the phone. Live chat service is so convinient and they always respond within mins if not secs. So glad i chose by miles, i wont need to search insurance again every year now, i have got my insurance company selected already for next year, as long as by miles do not make a big increase on the premium next year like other insurers do :) I will see and leave another review then. Reviewed on: 4th August 2021
Xiaobo yang's avatar
Xiaobo yang

Very good value

5
Excellent value for money and very ethical pricing Reviewed on: 4th August 2021
Shoaib's avatar
Shoaib

Efficient and flexible

5
Great to be receiving regular updates and be able to see and control activities Regular updates are very helpful Reviewed on: 4th August 2021
olgalondon@hotmail.co.uk's avatar
[email protected]

amazing company

5
Very supportive customer service and very affordable car insurance. I highly recommend purchasing car insurance from By Miles Reviewed on: 4th August 2021
Supathum Paranamana's avatar
Supathum Paranamana

Perfect cover for my slower pace of life!

5
I'm so glad I found this insurance company as I've hardly used my car during lockdown and the policy is almost 300 pounds less that I was paying previously for the same cover! Reviewed on: 4th August 2021
Sue's avatar
Sue

Better By Miles

5
Very positive experience all round Reviewed on: 4th August 2021
Angela H's avatar
Angela H

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