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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great friendly company

5
Great experience, great advice, can’t wait to renew and see what a great deal they can offer me this year, keep up the good work… x Reviewed on: 4th August 2021

New customer

5
Easy to fit, simple to understand, perfect for me. Reviewed on: 4th August 2021

Smart insurance for all

5
Excellent service and value for money Reviewed on: 4th August 2021

Easy

4
Straight forward, no dramas. Better than most Reviewed on: 4th August 2021

Brilliant, from start to finish!

4
I love this car insurance company, great customer service and super easy to contact if needed. Nothing is ever too much for them to do and it’s so easy to see what you are paying for online. I love it. Reviewed on: 4th August 2021

Great for low mileage

5
Saved me over £150 and also my paying per mile makes me mentally double check if I need to use my car. Reviewed on: 4th August 2021

Great

5
I have had great experience the fact that you can monitor your mileage and the cost is great. If the car not used no cost love it. Also getting notification every time the car is used is great Reviewed on: 4th August 2021

Great low mileage insurance

5
Good value and very easy to set up, with clear instructions. Like the extra info the app provides (error codes, find my car etc...) Reviewed on: 4th August 2021

Easy to use and financially makes sense!

5
Very easy and user friendly. Great communication and I like the fact I only pay for the miles I drive! Reviewed on: 4th August 2021

Great service

5
I've had not problems with by miles it's cheap each month and the staff at by miles are very helpful and there when you need them Reviewed on: 4th August 2021