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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great service

5
I've had not problems with by miles it's cheap each month and the staff at by miles are very helpful and there when you need them Reviewed on: 4th August 2021
Emlyn 's avatar
Emlyn

Best by a mile

5
I can manage my miles and track how much driving I do. Best insurance by a mile Reviewed on: 4th August 2021
George 's avatar
George

Excellent

5
Very good insurance idea, pay as you go. Reviewed on: 4th August 2021
Ssab's avatar
Ssab

Feedbacl

5
By Miles is a very easy insurance company to use, the communication is great with their live chat option. A great way to drive. Reviewed on: 4th August 2021
onome mccabe's avatar
onome mccabe

Great and afordable

5
Easy to set up and afordable pay, great service and professional attitude! Reviewed on: 4th August 2021
Inese's avatar
Inese

Amazing insurance

5
I couldn’t believe how cheap and easy it is to set up with By Miles. Due to being a young driver other insurance companies were quoting me thousands. By the Miles help me get my insurance down to what a I want it to be along with only paying for the Miles I actually drive. Couldn’t recommend a better car insurance company Reviewed on: 4th August 2021
fionadavin1994@aol.co.uk's avatar
[email protected]

Perfect policy for me

5
Excellent service, friendly and very helpful call centre staff, I would definitely recommend by Miles to my family and friends, I will be definitely renewing my policy with by miles at the end of my policy. Reviewed on: 4th August 2021
Richard seddon's avatar
Richard seddon

"By miles" buy less

5
By Miles has simplified my insurance and reduced my expenditure, there's nothing to loose just "pay as you go" Reviewed on: 4th August 2021
Chrissy Passingham's avatar
Chrissy Passingham

Brilliant!

5
This is my first time using Bymiles, and I don't think I can go back to any other insurances, its so much easier paying for what you drive and a great way to save the penny's! The staff are very helpful and considerate over the phone when you need them, I would 100% recommend this insurance to anyone. Reviewed on: 4th August 2021
Danielle's avatar
Danielle

Great insurance company

5
If your a low mileage driver its a no brainer to use this company great rates and also very easy to deal with, app is good and functional and you can contact a person quickly if needed Reviewed on: 4th August 2021
A longley's avatar
A longley

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