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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance for low mileage drivers

5
Always there to help. Whenever you need to ask anything they are there to answer within seconds. It's like we are connected 24/7 Reviewed on: 4th August 2021
Taha Dawood's avatar
Taha Dawood

Great friendly company

5
Great experience, great advice, can’t wait to renew and see what a great deal they can offer me this year, keep up the good work… x Reviewed on: 4th August 2021
Alison's avatar
Alison

New customer

5
Easy to fit, simple to understand, perfect for me. Reviewed on: 4th August 2021
Joanne Barlow's avatar
Joanne Barlow

Smart insurance for all

5
Excellent service and value for money Reviewed on: 4th August 2021
Asaf Amin's avatar
Asaf Amin

Easy

4
Straight forward, no dramas. Better than most Reviewed on: 4th August 2021
cliftonchris091@gmail.com's avatar
[email protected]

Brilliant, from start to finish!

4
I love this car insurance company, great customer service and super easy to contact if needed. Nothing is ever too much for them to do and it’s so easy to see what you are paying for online. I love it. Reviewed on: 4th August 2021
Caireentaylor 's avatar
Caireentaylor

Great for low mileage

5
Saved me over £150 and also my paying per mile makes me mentally double check if I need to use my car. Reviewed on: 4th August 2021
Kate Myers's avatar
Kate Myers

Great

5
I have had great experience the fact that you can monitor your mileage and the cost is great. If the car not used no cost love it. Also getting notification every time the car is used is great Reviewed on: 4th August 2021
Annette Allen's avatar
Annette Allen

Great low mileage insurance

5
Good value and very easy to set up, with clear instructions. Like the extra info the app provides (error codes, find my car etc...) Reviewed on: 4th August 2021
Andrzej Lukaszczyk's avatar
Andrzej Lukaszczyk

Easy to use and financially makes sense!

5
Very easy and user friendly. Great communication and I like the fact I only pay for the miles I drive! Reviewed on: 4th August 2021
Gemma Bennett's avatar
Gemma Bennett

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