Write a review

Newsletter

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

View other By Miles products

4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By Miles for value and service

A really inexpensive form of insurance for low mileage drivers but also comprehensive service in terms of communications and advice. They give me what I need at a fair price, but they also keep in regular touch, not like most companies who only contact you when your premiums due!!! Keep up the good work... Reviewed on: 4th August 2021

Best Car Insurance Company

By Miles is a great car insurance company. They are very reasonably priced and the policies are straight forward & clear. The app is brilliant and easy to use also to keep on track of the miles and price! I would highly recommend By Miles to my friends and family. Reviewed on: 4th August 2021

Affordable insurance for low mileage drivers

Worked out well with a saving of over £100 for the year. Reviewed on: 4th August 2021

Excellent value for money!

I do very little mileage but need a car for shopping and trips to the doctors. This is a much fairer way of paying, as I am no longer subsidising the higher-mileage drivers. Wonderful! Reviewed on: 4th August 2021

You would be mad not to

Amazing experiance with by miles saves so much money the apps handy and good to have to see your journeys you can see the location of your car and amazing customer service Reviewed on: 4th August 2021

Good value for money. Handy Mobile App

By miles suited me perfectly as I live in a city and don’t use my car as often and use it for shorter trips. The app is great to track how much you have used per month and I was surprised how much my monthly payments were working out at. Reviewed on: 4th August 2021

Easy and reliable

Great service, easy to use and clear monthly miles/payment management. Reviewed on: 4th August 2021

Best insurance company

Very simple to sign up and use the app. Has a tracker makes your car secure. Charges are very reasonable. Good customer service. overall 5 Reviewed on: 4th August 2021

Amazing for low mileage driving

Given the restrictions the UK has faced since March 2020, along with financial difficulties for many people, being able to save on car insurance escalated more than usual. Knowing you can save money and track your spending is a fantastic option to have! Reviewed on: 4th August 2021

Best car insurance I have ever had

I can honestly say that ByMIles is the best car insurance I have ever had. My previously policies were expensive and most had really poor customer service. With ByMIles I have managed to save a few hundred pounds and am really impressed by the customer service. ByMiles respond back to any queries quickly through their app which means I am not having to waste time on the phone. The cost of my insurance has automatically reduced every year so I know I am getting the best deal. It doesn't feel like new customers are being prioritised and that everyone is being provided the best price and service throughtout. I am also impressed by the comms/emails from ByMiles. I especially like the tips at the end of the emails and have even tried one of the recipes. Overall I am very happy with ByMiles and would definetly recommend. Reviewed on: 4th August 2021

Alternative products

Van insurance
from Acorn Insurance 4.32 from 10 reviews
Specialist car insurance
from Marmalade 4.81 from 1490 reviews
Motorhome Insurance
from Insurd 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub