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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy to setup and great customer service

Have had no issues with ByMiles. Setting up their reader was a doddle, and when I had to contact Customer service they were able to help me via chat in their app. Costs have been kept super low for us, so it really makes sense for people who don't do massive miles Reviewed on: 4th August 2021

Very good

It's great wen you only have to pay for the mileage you do Reviewed on: 4th August 2021

Encouragement to drive less

By Miles is one of those rare Companies who offer a product perfectly suited to a problem - a motor insurance policy that actually encourages the policy-holder to drive fewer miles. Nothing not to like or encourage. Reviewed on: 4th August 2021

Great!

Simple and efficient system and ideal for low mileage drivers.Impressed with the fact that the basic price and thé per mileage charge were reduced for year 2 compared with the first year. Reviewed on: 4th August 2021

Mr

It's great pay by miles if you don't drive you don't pay.the only renewal I've had that's gone down in price. HAPPY DAYS Reviewed on: 4th August 2021

Great insurance company

Only paying for the milage i have used, renewal cheaper than previous year - other companies increase their renewal prices. Reviewed on: 4th August 2021

Value for money

Pay for what you use - market leading service Reviewed on: 4th August 2021

Impressed

Very pleased, have recommended to a few people already Reviewed on: 4th August 2021

Great for new drivers and experienced as well.

I like this insurance company because it is cheap and efficient for all kind of drivers. I like the idea, if you're not driving then you're not paying which is really good. Reviewed on: 4th August 2021

The best car insurance policy I've ever use

Fantastic customer service, very acurate on miles travelled, very reliable company, using the app could not be any easier to use, always up to date, will never change from using this company, 100 stars, my best wishes to the company for the future Reviewed on: 4th August 2021

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