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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best Value Insurance out there

5
Absolutely delightful pricing, customer service, package, you name it. Ain’t a better competitor This one is ahead of its game and finally makes insurance fair for car drivers! Reviewed on: 4th August 2021

Perfect for me

4
Very cheap and certainly fit for purpose. Reviewed on: 4th August 2021

The cheapest insurance ever i've seen in United Kingdom.

5
I have 23 years old and all the insurance was 130£/month the cheapest one. I've heard about ByMiles and now my insurance is maximum 85£(55£ fee and the rest miles what i walk). So you pay how much you driving. Great job. Reviewed on: 4th August 2021

Great deal for drivers who stay local

5
Coming back to driving after a few years, this has saved me quite a bit of money as I'm staying local. Plus the ability to find my car in large car parks has proved useful! Reviewed on: 4th August 2021

Great Concept!

5
Basically, pay as you go car insurance. You attach a device in your car and you can easily see how much you drove on your app as well, and pay monthly as you drive. Great choice for someone who uses the cars not on regular basis. Reviewed on: 4th August 2021

Paying per mile is genius

5
Great customer service and the pay per mile idea works really well for me Reviewed on: 4th August 2021

Excellent Value Insurance

5
The pay per mile insurance is the most fair and accurate way for insurance. Previously insurance my insurance premiums were based upon 'finger in the air' estimates, where I'd always over pay. by miles takes away this issue and charges only on actual usage. The application is very easy to track mileage and has some excellent additional features such as fault finding on car and also find my car. I haven't had to deal with by miles for any claims yet and cannot comment upon this service. However, regarding the insurance premium cost and additional features of the app this is the best car insurance policy I have had. Reviewed on: 4th August 2021

Amazing insurance company

5
Very easy insurance to understand. The app is a grate way to track what your doing month by month and plan a head . So much easier then other insurance company's and grate customer service Reviewed on: 4th August 2021

Brill brill brill

5
Really pleased to have found buy miles you only pay for what you’ve used, I will defo be using them again Reviewed on: 4th August 2021

Best insurance I have had so far

5
I love being able to pay for what I use, especially as I have just been in isolation for 15 days, it makes such a difference and I don’t plan on changing insurance provider anytime soon, the prices are fair and I love that over 150 miles a week are capped, I don’t use that many but I will be driving to Wales and back soon which will make a big difference, I have already recommended to my sister and she is going to join when she passes her test Reviewed on: 4th August 2021

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