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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Wins by miles

5
Best insurance ive had in 7years offers more cover and completely changes the game in terms of car insurance Reviewed on: 4th August 2021

Great service great price

5
Great customer service from the get go, easy to install tracker and app is helpful to keep track of monthly bill Reviewed on: 4th August 2021

Very good concept for those working from home

5
This policy makes perfect sense if you are working from home as you are paying for the odd times you may happen to use your car which could save you a couple of hundred come the end of the year Reviewed on: 4th August 2021

I'm happy with bymiles care insurance

4
I am getting a good deal. I'm pleased with bymiles. Reviewed on: 4th August 2021

Fantastic car insurance by miles!

5
My second year of taking car insurance with by miles. Very fair policy especially for me as a low user. I’m sure it will work well with drivers that do more miles than me so I have passed the details of bymiles to family and friends in time for renewal. Customer service is brilliant. App is great to calculate what you use on each trip. All car insurance companies should work this way. It’s the way forward! I hope you win two Insurance Choice Awards as emailed to me Thank you bymiles Reviewed on: 4th August 2021

Perfect for low mile drivers

5
I have been with By Miles since March and it's been brilliant. Such a fantastic concept for drivers like myself who don't drive a lot. When I got my quote it worked out I would have to drive more in one year than I have in the last 2 years combined to come close to the next "cheapest" offer. The app is brilliant too as I get to track my mileage and get informed in plenty of time how much my monthly bill is. Cannot recommend this service higher and have already referred it to lots of family and friends Reviewed on: 4th August 2021

Excellent service The

4
The best insurance in UK. I recommend this insurance to Al low mileage drivers. Reviewed on: 4th August 2021

Incredible savings to be had with By miles!

5
What a fantastic alternative to 'traditional' car insurance. I've just finished my first policy year with By miles and have seen a 30% reduction in price compared to my previous insurance and less than any insurer could offer. My high opinion of By miles was further cemented when I received my renewal notification and saw how they reward their customers without me having to ring and haggle, very refreshing. I look forward to this next year being even cheaper! Reviewed on: 4th August 2021

Fit for modern era.

5
Easy to use and modern. Makes all other insurance companies seem archaic. So flexible too. Reviewed on: 4th August 2021

AMAZING

5
First time lady driver 27 years old. I was been quoted around £250 minimum per month insurance. I came along ByMiles - I’m paying around £110 per month which is a massive saving of £140! I will be staying with ByMiles 100% I’m recommending everyone to join ByMiles Reviewed on: 4th August 2021

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