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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simple and transparent

5
Simple and transparent insurance model with prompt customer service directly from the app. Reviewed on: 4th August 2021

Hassle free value

5
Comprehensive cover with reasonable excess for a cost that couldn't be matched by another. Reviewed on: 4th August 2021

By Miles the best car insurance

5
By Miles, a wonderful car insurance scheme that always subconsciously reminds you of minimising the use of the car. Apart from reducing the risk of exposing oneself to an accident, it also is an excellent way of combatting Climate Change and protecting the environment through reduced emissions. Besides, by default, it encourages you to walk, cycle or use public transport, all of benefit to one’s health and well-being. Reviewed on: 4th August 2021

Perfect solution!

5
Drive by miles has saved me during this pandemic. I live in the middle of nowhere and with the unpredictable nature of the UK at the time, money was tight, my job was uncertain. Other insurance companies prices were extortionate and I could not afford to pay these outright at the time. Especially knowing that there may be weeks/months where I didn’t drive my car. By miles offered the perfect solution, it is fair, affordable and saved me from having to sell my car or get in debt. Now I am back on my feet and I will continue using by miles. It is so simple, it is easy, the pricing is fair, the packages are great too (with breakdown cover etc) I love the app too! It has helped me to find my car many times and also reminds me to then my engine on when my battery is running low. Well done by miles! Thank you for being a saving grace during these turbulent times! Reviewed on: 4th August 2021

Brilliant

5
So far, over the course my policy, I've saved a hell of a lot of money. The tracker was easy to install. You simply plug it in and you're off. The app is very good. Real time updates of how many miles you've driven and how much it will cost. You can also search a potential journey to see how much it will cost. I would definitely recommend By Miles to anyone. Reviewed on: 4th August 2021

A* insurer

5
By Miles are the cheapest insurer and are easily contactable via the app. You get the best price every renewal and I couldn't be happier. Reviewed on: 4th August 2021

Perfect for our family life

5
ByMiles gives us control as a family Reviewed on: 4th August 2021

Glad to only pay for what I drive

5
Happy to only pay for the mules I drive which isn't a lot .so nice and affordable Reviewed on: 4th August 2021

Existing customer

5
I have just renewed for my second year. The process, price and customer service have all been very good since joining, hence renewing and this is only the 2nd time I have ever stayed with a provider for more than 1 year Reviewed on: 4th August 2021

Amazing insurance company for anyone

5
I am very impressed with this insurance company and feel lucky to have found it. I am a new driver and don’t have NCB yet. Bymiles helped me to save lots of money which I am most grateful for. I wish this company all the success and growth on the market. As of now I can say this is definitely one of the best insurers and I keep recommending it to all my friends and family. Reviewed on: 4th August 2021

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