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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Friendly service excellent company yo be insured with.. straight forward no gimmicks they do what they say

5
Excellent company to be insured with Reviewed on: 4th August 2021
Shahina 's avatar
Shahina

Great value.

5
Having retired I don't much driving now, so paying by miles travelled work's out much cheaper. Reviewed on: 4th August 2021
Superspark 's avatar
Superspark

Best insurance company I've been with!

5
Easy to sign up to, smooth transition, best insurance service I've received! Would definitely recommend abs have already done! Reviewed on: 4th August 2021
Vishania Rajan's avatar
Vishania Rajan

Lovel the experience

5
I have been enjoying my insurance with by miles, I really loved the idea of paying for as many as you drive. It’s really fair. I have already recommended it for all my friends and relatives. Go for it. Reviewed on: 4th August 2021
reem_k88@hotmail.com's avatar
[email protected]

Competitive Insurance

5
First time I have purchased the PAYG insurance and I am thrilled to see the savings and accountability on bills I am saving and ease of use of the app is absolutely brilliant. Highly recommended. Reviewed on: 4th August 2021
jasmal786@gmail.com's avatar
[email protected]

SAVING ME A FORTUNE

5
Best thing I ever did. Saves me loads of money each year. Reviewed on: 4th August 2021
Ana's avatar
Ana

Well tailored and efficient insurance service

5
I have been with BY MILES for the second year and I am very happy with their overall services - just perfect for me. I will recommend BY MILES anytime to others. Reviewed on: 4th August 2021
Seyine's avatar
Seyine

Brilliant

5
Been exceptionally helpfully from the very beginning, no issues when contacting By Miles when advising car was going on for MOT or service. Have recommended to my family and when their insurance is up for renewal they will be applying with By Miles. Reviewed on: 4th August 2021
Gemma's avatar
Gemma

BY MILES IS A VERY GOOD INSURANCE COMPANY

5
if you don't do a lot of miles a year,eg 4000 miles per year,you will save money Reviewed on: 4th August 2021
Adrian Oxley's avatar
Adrian Oxley

Much cheaper for those who don't drive much, and excellent customer service!

5
I have used ByMiles for 3 years now on a number of vehicles. They are always my default choice, as I drive less than 10000 miles per year. The only time I had to claim everything was handled very well. Customer service is at a good level, they always come back to you on live chat via the app or email. Reviewed on: 4th August 2021
tomoredfern's avatar
tomoredfern

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