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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

As I do not use my car very much it has saved me cash.

5
I know each month the amount I owe for car insurance which is a big plus. Reviewed on: 4th August 2021
Philip Jacobs's avatar
Philip Jacobs

Fantastic service very competitive prices would highly recommend

5
Nit got a bad word to say about this company Reviewed on: 4th August 2021
GARY HINDLEY 's avatar
GARY HINDLEY

Insurance rating

4
For a driver whom does little mileage By Miles seems a perfect fit, and so far it is proving to be the case. Reviewed on: 4th August 2021
Barry Conway's avatar
Barry Conway

Very good insurance which saves £

5
Different to other insurance companies which makes it stand out and I’m in control of what I pay depending on mileage. Reviewed on: 4th August 2021
Hayden's avatar
Hayden

Love the simplicity!

5
Joining By Miles was the quickest and easiest insurance purchases I’ve ever made. They make the process simple and give you extras such as No Claims Bonus Protection within your policy without having to worry about adding extras onto your policy. Everyone’s lives have changed since COVID and this is the best insurance for people who no longer travel as much. Reviewed on: 4th August 2021
Laura's avatar
Laura

Amazing service

5
You are always treated with a happy and very polite person on the phone. The staff can't do enough for you Reviewed on: 4th August 2021
Barry Dealey's avatar
Barry Dealey

It's cheap and works for me

5
I'm going to keep it short and say the insurance cover is what i needed someone who does drive abit, but also at times might keep the car parked out of the house...so by miles becomes great for people like that...you pay for your usage no more or less.... I have no cons at all since i have used. Reviewed on: 4th August 2021
Mohd Talha's avatar
Mohd Talha

Cheap convenient insurance made easy

5
Only charged for what you drive? I only drive about 80/100 miles a week and at 2.9pence per mile, I’m about £25 better off per month compared to the next cheapest insurer, an absolute no brainer for me, and even if I have to make a long distance journey, I’m only charged for the first 150 miles, the rest are free of charge, absolutely brilliant insurer, easy to use app and happy driving, Thankyou bymiles Reviewed on: 4th August 2021
Jake Sutcliffe's avatar
Jake Sutcliffe

Great Value for Low Mileage Drivers

5
I cut my insurance cost in half as By Miles understand that not everyone does loads of miles. Reviewed on: 4th August 2021
Norman Donaldson's avatar
Norman Donaldson

most appropriate insurance ever !

5
I am retired and need a car to get me to shops, hospital, Dr. optician etc and that is about all ! around 500 miles a year ! ! so why pay more to have my car sitting on the driveway ? Reviewed on: 4th August 2021
Ken Wall's avatar
Ken Wall

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