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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic Value

5
It's quick and easy to switch to By Miles! Reviewed on: 4th August 2021
Charlotte Dungey's avatar
Charlotte Dungey

Car Insurance

5
So far very happy with the insurance, only inconvenience being, OBD port being used and I can not use diagnostic tool. Reviewed on: 4th August 2021
Lyaqat's avatar
Lyaqat

Everything I need, nothing I don't

5
As a low mileage driver, I was struggling to find an insurer that could offer me a fair price. ByMiles was not only the best value policy I could find but they have an excellent app and customer service team. I've been incredibly impressed and I can't really imagine moving back to a traditional insurer. Reviewed on: 4th August 2021
Dave Russell's avatar
Dave Russell

So far so good

5
I've started my insurance with ByMiles a couple months ago and so far it's been great. The ability to keep a tab on how many miles you've done, how much it costs, average speed, etc, with also being able to do a car health check through an app is so much better than trying to figure out your sign in and policy number to access the basic information on a webpage. I love that I'm in control. It's a clear and easy to use insurance service. Reviewed on: 4th August 2021
Mo's avatar
Mo

Best insurance policy

5
Best insurance policy out there. Reviewed on: 4th August 2021
Max Klopsch's avatar
Max Klopsch

Very fair and open pricing

5
I really appreciate the presence here f By Miles on the insurance market. They are a pleasure to be a customer for and I would recommend them to all drivers. Reviewed on: 4th August 2021
Ismail Patel's avatar
Ismail Patel

Great insurance for low milage

5
Very easy to set up and pleased with first repayment. This was considerably better than prior insurers and suits me as i do such low milage. Reviewed on: 4th August 2021
T Fitzmaurice 's avatar
T Fitzmaurice

Fairer Insurance

5
Excellent customer service. Fair insurance. Reviewed on: 4th August 2021
Mary Jo Clarke's avatar
Mary Jo Clarke

Great insurance great price wise

5
Great customer care service Insurance is price wise keeps money in your pocket with only paying what you drive a month and only tracks miles not like overs that charge you hight rates for driving peek hours speed ect I don't drive my car much due to work and having a work van so my insurance is around 10 to 15 pound a month witch is better then 190+ a month to just sit outside your house bouns with this car insurance it that it covers you for business use as well and no added cost Reviewed on: 4th August 2021
Alan Worship's avatar
Alan Worship

Easy and convenient

5
Brilliant absolutely and easy functioning app Reviewed on: 4th August 2021
Ryan Smith's avatar
Ryan Smith

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