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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy to use and a logical approach

5
Makes much more sense than other insurers and I can’t see myself moving wver Reviewed on: 4th August 2021

Win, win, by miles

5
We have three driving members of the family insured with by miles and we are all currently enjoying the £50 credit scheme * * * * * Reviewed on: 4th August 2021

Excellent Value for money

5
From the start the service has been amazing, quick, easy and cheap.. pay for what you use. Can't be fairer than that. Highly recommended. Reviewed on: 4th August 2021

THE BEST & SO EASY

5
I love by miles! I wish I went with them sooner, they’re cheap & I can keep an eye on my journeys to help keep my miles low. Look forward to the future with this company. Reviewed on: 4th August 2021

Top Insurance Provider

5
From first instance, ByMiles have been absolutely great. Their customer service has been excellent, from providing a solution to your query in a reasonable amount of time with no fuss and no long waits. I definitely recommend ByMiles for anyone out there looking for cheaper and reasonable car instance. ByMiles meets your needs. Reviewed on: 4th August 2021

The motor insurer I've been waiting for

5
So simple to take out a policy. I am saving money and understanding exactly how my car usage affects my premium. I love by miles Reviewed on: 4th August 2021

The best cover in a pandemic

5
To only pay for the miles you drive is brilliant and fair Reviewed on: 4th August 2021

As I do only a few miles each month and had only 12 month no claims this was the best quote and saved money.

5
When I changed my car staff where very helpful when I experienced issues online. Reviewed on: 4th August 2021

Very nice car insurance

5
I don't drive much while working from home so By Miles provide an excellent opportunity to save money on my car insurance. The APP is quite powerful as well I like it very much. Reviewed on: 4th August 2021

Brilliant. Best price for me

5
Brilliant prices. Easy to keep track too Reviewed on: 4th August 2021

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