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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Fantastic..

Hassle free fast cover. At an excellent price. Easy to add milage counter to the car. An I love that the app tells you how long an how much each journey costs. Would highly recommend. Reviewed on: 4th August 2021

Perfect for the low-milers

Brilliant for those who travel lower mileage - smooth and easy customer service Reviewed on: 4th August 2021

Excellent

Though not long I join the company, but I think the company is doing great and the staffs has sense of humour. Reviewed on: 4th August 2021

Where has By Miles been all my life!

Whoever thought of by miles is a genius! Perfect for people not doing lots of and the same mileage month by month, upfront cost and then pay for what you use Reviewed on: 4th August 2021

Lots cheaper for me!

As someone who drives very few miles this insurance works out great value for me. As every single mile is counted I’ve also found myself opting to walk or take public transport where I can which has to be good for me! Reviewed on: 4th August 2021

Sp easy to understand and use i have my wife's car with by miles as well

After spending a great deal of money on our car insurance over the years. I now only pay for what I use Reviewed on: 4th August 2021

Miles

I have just took out my policy with miles and they have been very helpful Reviewed on: 4th August 2021

Innovative and transparent way of insurance

As a IT guy, By Miles gave me trust and transparency. The way I get charged totally makes sense to me. And you can get additional benefit of where your car is located and how far you drives everyday, so you can wisely plan your journey. Reviewed on: 4th August 2021

Fab! Good service ! Great idea ! And even better savings

By miles is perfect for me who does little mileage ! It’s fair and the customer service is second to none! So happy I joined! Reviewed on: 4th August 2021

Cheapest and the best!

Not only is this car insurance. It also gifts you free miles for referring friends which = cheaper insurance!! Not only that the app can do a check of your cars location, run a car health checker! And it lets you work out how much a journey is going to cost. It’s always capped so you’ll never spend over a certain daily amount. I’ve saved over £300 :) Reviewed on: 4th August 2021

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