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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Service is efficient, by touch of a button. I like that I can use the app to monitor my miles/location of my vehicle for that added security.

4
I was referred by a friend and was able to access cheaper car insurance, not offered by leading insurance companies. Highly recommend. Reviewed on: 4th August 2021

"Good things no cheap?" - Wrong again!!

5
I couldn't have got a better deal ever! I am a low mileage driver in normal circumstances but particularly during the pandemic it was an absolute win-win for me. Besides this, since I was loyal to By Miles, they gave me a super discount on my mileage per pence this year! I have already recommended it to friends and family and they have followed up. I know this for a fact. So thank you By Miles. Continue your super deals and you will be right on top! Well done! We need insurance companies like you for drivers like me :) Reviewed on: 4th August 2021

Finally, an insurance company that doesn't break the bank but covers everything without problem.

5
This is just definitely the insurance to go for if you don't spend hours on the road. My previous insurers wanted over £600 a year for comprehensive cover. I now pay over£300 less than that. I don't do many miles do my inside or month is usually less than £20 which makes a massive difference to my monthly outgoings and enables extra money for the fun things in life. Reviewed on: 4th August 2021

Seemless service

5
From the 1p journey to the shops, to the £21 holiday month driving UK, you only pay for what you use/drive. All great ideas are simply better ByMiles. Reviewed on: 4th August 2021

Great experience

5
Started using by miles last year so far I've had an ok experience Reviewed on: 4th August 2021

Simple and cost effective

5
As someone who doesn't do many miles, it is a great option to have comprehensive insurance cover that reflects this. Reviewed on: 4th August 2021

Cheap and affordable

5
As someone who was hit hard during the pandemic, finding an insurance that’s just as reliable as the rest but at an affordable rate was a massive help Reviewed on: 4th August 2021

Car insurance worth having

5
I’ve been searching for years for a company that will offer me a great price for insurance. I have already recommended by miles to my friends. I’ve had no claims for 7 years and my price of insurance has only lowered by £30 in all those years with no accidents. So while I was searching for a new insurance price, I came across these guys and thought wow, my insurance is £40 cheaper every month and you only pay for the miles you do. As I only use my car to go backwards and forwards to work, boys appointments and shopping etc, I don’t use my car massively so paying £80 a month just isn’t great. Thanks too by miles I’m now only paying £38 a month and you’ve saved me a fortune, I now have more money to put towards things for my two children, so thanks again guys. Reviewed on: 4th August 2021

Works really well for me

5
I love that it tracks my mileage and I can see exactly how much I use my car. It also make me much more conscious if it’s a journey I need to drive for Reviewed on: 4th August 2021

Excellent policy for low mileage drivers

5
If like me you don't drive a lot, ByMiles works out so much cheaper than traditional cover as you only pay per mile. Reviewed on: 4th August 2021

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