Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Phenomenal service and low price

5
I get a reply within a few minutes if I have a problem so the customer service team is amazing! The app works well and I love the low price I have to pay per month!! Win win! Reviewed on: 4th August 2021
Prabhleen Kaur's avatar
Prabhleen Kaur

Fantastic..

5
Hassle free fast cover. At an excellent price. Easy to add milage counter to the car. An I love that the app tells you how long an how much each journey costs. Would highly recommend. Reviewed on: 4th August 2021
emmaastewartt@gmail.com's avatar
[email protected]

Perfect for the low-milers

5
Brilliant for those who travel lower mileage - smooth and easy customer service Reviewed on: 4th August 2021
Zaine Hibbert's avatar
Zaine Hibbert

Excellent

5
Though not long I join the company, but I think the company is doing great and the staffs has sense of humour. Reviewed on: 4th August 2021
Augustina Igudia's avatar
Augustina Igudia

Where has By Miles been all my life!

5
Whoever thought of by miles is a genius! Perfect for people not doing lots of and the same mileage month by month, upfront cost and then pay for what you use Reviewed on: 4th August 2021
rachel.hackett@yahoo.com's avatar
[email protected]

Lots cheaper for me!

5
As someone who drives very few miles this insurance works out great value for me. As every single mile is counted I’ve also found myself opting to walk or take public transport where I can which has to be good for me! Reviewed on: 4th August 2021
JDC's avatar
JDC

Sp easy to understand and use i have my wife's car with by miles as well

5
After spending a great deal of money on our car insurance over the years. I now only pay for what I use Reviewed on: 4th August 2021
Chris Moore's avatar
Chris Moore

Miles

5
I have just took out my policy with miles and they have been very helpful Reviewed on: 4th August 2021
looneychef@talktalk.net's avatar
[email protected]

Innovative and transparent way of insurance

5
As a IT guy, By Miles gave me trust and transparency. The way I get charged totally makes sense to me. And you can get additional benefit of where your car is located and how far you drives everyday, so you can wisely plan your journey. Reviewed on: 4th August 2021
Hyunsuk's avatar
Hyunsuk

Fab! Good service ! Great idea ! And even better savings

5
By miles is perfect for me who does little mileage ! It’s fair and the customer service is second to none! So happy I joined! Reviewed on: 4th August 2021
charlotte.nichols6@gmail.com's avatar
[email protected]

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill