Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Saved a fortune!

5
Really impressed. Not only have I saved several hundred pounds using by miles but it was easy to switch. It’s great to have a real time tracker to log all my journey and work out quickest and cheapest routes. I can watch myself saving money! I have been recommending it to everyone. Reviewed on: 4th August 2021

Best switch I ever made

5
Allows me more control of my insurance costs, allows me to consider wider public transport options for longer journeys based on cost/time ratios etc, none of which I’d ever consciously considered before having a By Miles policy Reviewed on: 4th August 2021

Easy!

5
Easy to use app and friendly customer service Reviewed on: 4th August 2021

Good

5
Good customer service, cheaper,easy to manage your daily mileage Reviewed on: 4th August 2021

it's great insurance company

4
very cheap very good communication easy to use I really recommend by miles car insurance Reviewed on: 4th August 2021

Great. App is so easy

5
My second year with by miles and its great for me. Cos I don't do more then 7k miles a year. Just changed cars and it was so fast to do with the app 10/10 no phone call to do Reviewed on: 4th August 2021

Good value

4
The price is good much cheaper than my other lowest quotes. Good if you don’t drive too much Reviewed on: 4th August 2021

Very freindly and understanding

5
I had made an error in some information provided when applying for the insurance and they had allowed me to rectify it without havong to pay any fees. Reviewed on: 4th August 2021

Excellent service and value for money

5
Has taught me to use my car a lot less over the last year Reviewed on: 4th August 2021

The best insurance for low millage users.

5
The best insurance for low millage users. Reviewed on: 4th August 2021