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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best insurance for low millage users.

5
The best insurance for low millage users. Reviewed on: 4th August 2021
Sin's avatar
Sin

Easy to track car insurance

5
I have been with By Miles for 1 year and have loved every minute of it and I am definitely renewing my insurance and even got a good loyalty discount. I highly recommend By Miles to everyone. Thank you. Reviewed on: 4th August 2021
Lee Kerr's avatar
Lee Kerr

Great, economical service, pleasure to deal with

5
Offer perfectly matches my needs as a low-mileage user, but also they are very personable to deal with - get a real sense that someone has thought through the customer experience and delivered Reviewed on: 4th August 2021
Colette's avatar
Colette

Great car insurance - highly recommended!

5
It’s been the perfect insurance policy for me during the pandemic. The app is intuitive and I’ve had no issues at all. Highly recommended. Reviewed on: 4th August 2021
Marie's avatar
Marie

The Best Car Insurance Company Ever!

5
In my second year with By Miles - a modern way of insuring your car. Perfectly and uniquely placed - customers are do not need to worry about the ‘big brother’ approach of other tracker insurance companies that capitalise on sharp braking and speed. By Miles have just got it right! Reviewed on: 4th August 2021
Clifford's avatar
Clifford

Fantastic service and brilliant staff

5
Due to the ongoing pandemic, my driving has been pretty minimal. Being a young(ish) driver, my insurance has now dropped from £100+ a month, to an average of around £10. This is such a huge help. The CS team is also fantastic from what I can tell (I haven't had enough reasons to contact them!) but I received a response to one of my queries within a minute, and it actually resolved the issue I was having. I couldn't ask for a better service than that. Reviewed on: 4th August 2021
Oliver Davis's avatar
Oliver Davis

New insurance

4
New to the company but so far so good and much more competitive on price than other competitors Reviewed on: 4th August 2021
Matt.fagan21@hotmail.com's avatar
[email protected]

Brilliant idea, saves me £££

5
Car insurance is so expensive today and very rarely factors how little you drive unlike by miles. I love that I only pay for what I drive! Reviewed on: 4th August 2021
Kw90's avatar
Kw90

Good service, pretty pricey

4
Nice company, and its a great idea. They did recently up their excesses without notifying me. Reviewed on: 4th August 2021
William harrison 's avatar
William harrison

The best ever!!

5
I've had no problems at all with them, easy to use app/website and friendly and helpful staff on hand 24/7 Reviewed on: 4th August 2021
Kierran's avatar
Kierran

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