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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance yet

5
Been looking for a low milage insurance for years as i dont much. Miles insurance is oerfect for my needs Reviewed on: 4th August 2021
Anderson Bovelle's avatar
Anderson Bovelle

very good service

5
i started with them last year - i was bit sceptical initially but then i thought give it a go and now i have renewed again with them for the 2nd year. Reviewed on: 4th August 2021
Shillpi Singh's avatar
Shillpi Singh

Fantastic option after being let down by others

5
Seamless experience. Feels really innovative and save me lots of money as I’ve not done many miles during the pandemic. Will be my first choice in future. Won’t even bother with price comparison. Service has been excellent. Reviewed on: 4th August 2021
James's avatar
James

Pay for what you use

5
I can’t rave enough about ByMiles. A great concept. It makes sense. The more I drive the more I pay and the less you drive the less you pay. No brainer. I actually make a conscious effort to use the car less to save more. And after winning £50 credit. The next couple of months are looking very bright. Thanks ByMiles. Reviewed on: 4th August 2021
Jace Wills's avatar
Jace Wills

Low miles low insurance

5
Why pay the same insurance as someone who travels say 12000 miles and me who travels 2000 miles, no brainer. Reviewed on: 4th August 2021
John Dobson's avatar
John Dobson

Great Cheap Car Insurance

5
I'm not using my car as much now I'm WFH so this is a great cheap alternative! Reviewed on: 4th August 2021
Holly Potter's avatar
Holly Potter

Miles better

5
By Miles is ideal for me. Affordable, and the tracker combined with the app and the cost information is all very clear. Well done and good luck. Derek Johnston. Reviewed on: 4th August 2021
Derek Johnston's avatar
Derek Johnston

Highly recommend! Amazing service

5
My experience with bymiles has been amazing! They were a much cheaper option when looking on comparison sites, and the app is so useful to see how much a journey has cost me and keeping track of everything. The bymiles meter is so easy to install as well, highly recommend if you want to save and get great customer service! Reviewed on: 4th August 2021
oliviadevonshire97@hotmail.co.uk's avatar
[email protected]

Fantastic service

4
Great idea, saves me a lot of money and the customer service has been excellent! Reviewed on: 4th August 2021
christian cerra's avatar
christian cerra

Best car insurance

5
For someone who doesn't drive lots of miles per month, this is such a good concept of car insurance. Customer service has been brilliant and would recommend to anybody Reviewed on: 4th August 2021
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Ant veress

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