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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy, straight forward and brilliant app

5
I love the app, probably the best I’ve used for this kind of thing. Great for drivers who aren’t behind the wheel 24/7 Reviewed on: 4th August 2021

Simple, easy, clear, fair and not misleading.

5
Easy to talk to staff, and was made aware of all the critical T&Cs. The product offers fair value to customers and is definitely clear, fair and not misleading unlike other policies I have had historically. Reviewed on: 4th August 2021

Good service for money

5
Policy and information, t&c are so simple to understand, very convenient through bymile app, loved it so much Reviewed on: 4th August 2021

Great insurance for low miles

5
By miles saved me a fortune over lockdown. Reviewed on: 4th August 2021

Great service app based no hassle

5
I have been with by miles for over 2 years for my electric cars . 1st tracking with support next to none . Saves a lot of money than traditional insurance . You only pay for when you drive and it is also capped in a daily charge . The best value for money people can get pre and post pandemic insurances . The breakdown cover is 5 star and would highly recommend when you buy insurance from Bymiles . No hassle , no long wait and easy billing via direct debit . Just stress free. Reviewed on: 4th August 2021

Top Value which includes Tracker

5
Bymiles offers me control over how much I pay for car insurance by miles I travel The tracker which is included gives me security and history of journeys Reviewed on: 4th August 2021

Amazing

5
Great service and good offers. I have been with By miles for 3rd year running and I have had no issues. Reviewed on: 4th August 2021

Excellent company

5
This company is excellent company and are always available if need them Reviewed on: 4th August 2021

Glad I switched

5
I live in London and am using my car much less By Miles offers significant savings to low mileage drivers and clear helpful information Reviewed on: 4th August 2021

Amazing insurance, keeping costs low

5
Ever since finding out about by miles. I've been able to keep my insurance costs low and only pay for when I'm actually driving my vehicle which is great. Also the app is very user friendly, super easy to use and keep track of all the journeys taken. Especially the finding your car feature, has saved me a couple times finding my car in huge car parks. Overall a very good service and super easy application. Couldn't be any happier with it. Reviewed on: 4th August 2021