Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Excellent company!

5
By miles is by far the best car insurance company I have ever used! Such a great concept that suits my needs and always had great customer service with them. Reviewed on: 4th August 2021
Charlotte Lake's avatar
Charlotte Lake

Genius

5
By miles has to be the best insurance provider there is. It’s my first time using them and I won’t be leaving. The prices are fair and you only pay as much as you drive. If you are someone like me who doesn’t drive much then this is the best option. The app is also user friendly and if one day you forget where you parked, you will be sure to find your car as it makes note of your journeys by post code. Reviewed on: 4th August 2021
Cynthia o's avatar
Cynthia o

Amazing Company

5
Wonderful customer service and business model. Reviewed on: 4th August 2021
Ollie Blears's avatar
Ollie Blears

Great insurance

5
Really good insurance 1st time driver under 25, and it has been the cheapest that I have looked into so far and I drive quite a lot of mileage, I have also recommended to my friend which has also thanked me for showing her as it has worked out much cheaper Reviewed on: 4th August 2021
Melissa Duncan's avatar
Melissa Duncan

Easy and cheap for those with low miles

5
My weekly milage is around 50 miles a week. It is so convenient only paying what you use and it has saved me so much money already! I couldn't recommend it enough. The app is free and simple to use Reviewed on: 4th August 2021
Chloe's avatar
Chloe

Best Policy For Me

5
Always able to contact them and get a response if I needed too , response time was rapid , outcome was satisfactory, it’s been the best move for me insurance wise and I have stuck with them and advise friends and family to join up and easy to see why ,financially my insurance is lower and past 3 years that’s a good saving Reviewed on: 4th August 2021
William Van Lierop's avatar
William Van Lierop

Simple, easy to use app, no BS

5
Since the pandemic (and even prior) I don’t travel huge volumes of miles. I have a car that’s otherwise reasonably expensive to insure and some of the quotes were £1k p/a. The pricing model really suits my circumstances by paying a chunk up front then per mile based on what I actually drive. The app is so easy to use and the notifications don’t pester you. I just renewed this year and the process was the best I’ve experienced in my 20 years of driving and insurance. The quote was better than the previous year, so no need to start shopping around or negotiating on the phone. I’ve never had to call either, the chat function I’ve used once and was really efficient. Unless I needed to do business miles in the future, I’ll be sticking with By Miles. Keep up the good work! Reviewed on: 4th August 2021
Jess Nic's avatar
Jess Nic

Excellent for low mileage

5
I have good experience with by miles easy to manage and low prices because they offered intelligent way. Very good Reviewed on: 4th August 2021
Zahid's avatar
Zahid

Perfect for me but maybe not others

5
I've never been somebody who drives thousands and thousands of miles each year so was looking at ByMiles even before Covid. When Covid hit and I was forced to work from home, ByMiles saved me tons! My workplace is continuing with us working from home so ByMiles will definitely come in handy for me next year. I realise some people, who've been driving for years, will potentially get a better price elsewhere with higher milage. For me though, being relatively young and inexperienced - as well as not driving tons each year - it works out great for me. Customer services have always been extremely helpful if I've ever needed to speak to them too, which is always a plus! Reviewed on: 4th August 2021
Lewis Hocking's avatar
Lewis Hocking

Excellent on all counts

5
Excellent on all counts: innovative insurance solution for low mileage drivers, great value and fairer pricing based on what you drive, excellent customer service, and fast nd helpful accident support. Does everything a good insurance provider should provide whilst only charging you for the mileage you use. Reviewed on: 4th August 2021
Saghar Forouhi's avatar
Saghar Forouhi

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill