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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheapest & Best Service

5
After reading into the service I decided that the price could not be beaten especially during covid when I wouldn’t be driving as much and have to say that the price was just the tip of the iceberg, the responsive service and easy to use application have really impressed me and month by month has saved me a great deal of money. Reviewed on: 4th August 2021
Jacob Hawxwell's avatar
Jacob Hawxwell

Easy, straight forward and brilliant app

5
I love the app, probably the best I’ve used for this kind of thing. Great for drivers who aren’t behind the wheel 24/7 Reviewed on: 4th August 2021
Luke Hanford 's avatar
Luke Hanford

Simple, easy, clear, fair and not misleading.

5
Easy to talk to staff, and was made aware of all the critical T&Cs. The product offers fair value to customers and is definitely clear, fair and not misleading unlike other policies I have had historically. Reviewed on: 4th August 2021
Sagar Amin's avatar
Sagar Amin

Good service for money

5
Policy and information, t&c are so simple to understand, very convenient through bymile app, loved it so much Reviewed on: 4th August 2021
Aslam khalifa's avatar
Aslam khalifa

Great insurance for low miles

5
By miles saved me a fortune over lockdown. Reviewed on: 4th August 2021
Stephen Quicke's avatar
Stephen Quicke

Great service app based no hassle

5
I have been with by miles for over 2 years for my electric cars . 1st tracking with support next to none . Saves a lot of money than traditional insurance . You only pay for when you drive and it is also capped in a daily charge . The best value for money people can get pre and post pandemic insurances . The breakdown cover is 5 star and would highly recommend when you buy insurance from Bymiles . No hassle , no long wait and easy billing via direct debit . Just stress free. Reviewed on: 4th August 2021
SWRAJIT Sarkar's avatar
SWRAJIT Sarkar

Top Value which includes Tracker

5
Bymiles offers me control over how much I pay for car insurance by miles I travel The tracker which is included gives me security and history of journeys Reviewed on: 4th August 2021
Molly Cundy's avatar
Molly Cundy

Amazing

5
Great service and good offers. I have been with By miles for 3rd year running and I have had no issues. Reviewed on: 4th August 2021
Saif's avatar
Saif

Excellent company

5
This company is excellent company and are always available if need them Reviewed on: 4th August 2021
Emma Wright's avatar
Emma Wright

Glad I switched

5
I live in London and am using my car much less By Miles offers significant savings to low mileage drivers and clear helpful information Reviewed on: 4th August 2021
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