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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing money saving insurance

5
Not only has by miles enabled me to snatch up some really affordable insurance it has saved me on a few occasions too. The little box I have installed on my car notified me via the app on my phone, my car was running low on battery because I left a light on, If I hadn’t got this notification i would of been stranded with a flat battery! The benefits to being with By miles is endless. Reviewed on: 4th August 2021
jane lea's avatar
jane lea

Brilliant Service

5
I've had excellent service with BY Mile with easy to use app with great features and very good notifications on payment. Reviewed on: 4th August 2021
Sam Bishop's avatar
Sam Bishop

Best decision made in terms if insurance

5
Excellent service and very pleased Reviewed on: 4th August 2021
Divya Joy's avatar
Divya Joy

Brilliant

5
The best car insurance for my needs in 60 years Reviewed on: 4th August 2021
Colin's avatar
Colin

It just makes sense!

5
I was searching the market for a car insurance company that would charge me a fair price for the amount that I use my vehicle, and By Miles does just that. Working in the city, I often only drive my car on the weekend to the shops and back, so By Miles insurance suited me perfectly. It was easy to arrange, the instructions on how to fit the box were easy to understand, and I am so far really happy. Reviewed on: 4th August 2021
Jodie Mitchell's avatar
Jodie Mitchell

5 star value

5
Absolutely perfect for me who drives low mileage each year and fighting higher and higher insurance charges. With By Miles I pay for what my needs are. Only found the company a few years ago... I suggest them to everyone when the subject comes up Reviewed on: 4th August 2021
Kendal's avatar
Kendal

Perfect pay as you go

5
Easily the cheapest insurer I could find that gave the same comprehensive cover I was after. All handled through a neat easy to use app giving you all your information at your fingertips. I had to claim a windshield replacement through byMiles on the app and it was super straight forward. Reviewed on: 4th August 2021
Mike 's avatar
Mike

Excellent flexible cover

5
I love the flexibility, and I love the visibility into pricing and costs. It's perfect for our second car which gets less usage and just feels a lot 'fairer' than typical insurance. Reviewed on: 4th August 2021
Georg's avatar
Georg

Amazing company

5
I have cut my bill by over half the cost and the little box that goes in the car is so simple to use and the App just lets me know we’re I have been and the cost of my trip over the moon with this company would highly recommend to anyone Thanks again BY Miles Reviewed on: 4th August 2021
David Wilson's avatar
David Wilson

Fair price

5
Works well for me and I saved about 50% if I compare to any other insurance on the same level. Reviewed on: 4th August 2021
Diogo Campana's avatar
Diogo Campana

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