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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

My first year with BY MILES. Am very pleased with being kept in touch about my monthly usage.I

I have experienced no problems since becoming a BY MILES member. Thank you. Reviewed on: 20th September 2022

Great company, reliable and cheap

Been great, my deposit and pence per mile has dropped due to staying with this company, great incentive to stay and cannot argue with the price Reviewed on: 20th September 2022

A really fair way to pay for car insurance

I really like the way I only pay for the miles I actually travel, rather than paying a flat rate irrespective of how much I use the car. I now try to reduce costs (for both fuel and insurance) by planning my car journeys and saving them up wherever possible so that, rather than making several "there and back" journeys, I save them up and do a "round trip". I was very impressed with the courtesy and patient explanation I received when discussing new insurance terms following changing my car. I have already recommended ByMiles to several friends who have said they will take up the recommendation when their current cover expires. Thank you, ByMiles! Reviewed on: 20th September 2022

Great price, cover and features

Have been with By Miles for a couple of years now, and have found their coverage and customer service excellent, with both fixed and variable charges reducing year on year, despite their fairly unique proposition in the market for low mileage drivers. Highly recommended from me, and unless something changes in my personal circumstances I can't see me using another car insurer for the foreseeable future. Reviewed on: 20th September 2022

Perfect for low milers

Perfect for low milers. I like the tracking thing.. Reviewed on: 20th September 2022

Definitely the best insurance I have had

Amazing customer service, great value, seems good drivers are rewarded with less costly insurance . Reviewed on: 20th September 2022

Game changer

The only insurance I have that actually goes down every year. I was struggling to get a decent insurance quote after someone vandalised my car and then I had it stolen. Both things that were out of my control yet I seemed to be being penalised for. I find by miles which is perfect for me as I don’t do a lot of miles. Tracker is really easy to fit and easy to make any changes on the app. I also like the fact you know Where your car is! Would highly recommend Reviewed on: 20th September 2022

Great value and even better customer service

Bymiles is such great value because I only pay for what I use. When I had an issue with my mile tracker, I could speak with someone on the phone straight away. I recommend Bymiles to everyone that I know, especially those that do low mileage. Reviewed on: 20th September 2022

So convenient

The money i’ve saved with By Miles is beyond belief. For the type of car I have, in London mind you, I would definitely be paying way more for a car I actually don’t use every single day. It gives me control of my spending and has other benefits I don’t think other insurance companies have. Highly recommend Reviewed on: 20th September 2022

Good

All good - good value for money - easy to use app Reviewed on: 20th September 2022

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