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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

EASY & SIMPLE.

5
STARTING WITH A QUOTE AND FINISHING WITH CAR INSURANCE COVER WAS REALLY EASY TO DO AND WITH A SIMPLE WEBB SITE TO USE MADE IT A PLEASURE NOT A CHORE , FIVE STAR'S! Reviewed on: 11th September 2020

Best car insurance

5
Best car insurance Basically it’s like pay as you go It works very good for us I recommend this Reviewed on: 11th September 2020

Super value for money!

5
Hassle free, client focused, good value, helpful staff, best car insurance I’ve had ... what else can I say ❤️ Reviewed on: 11th September 2020

Does exactly what they say, drive less pay less

5
Great team, nothing is too much trouble, very fairly priced if you don't do much milage. Reviewed on: 11th September 2020

Makes car insurance fair and fun!

5
Fair way to get insured and lovely app that gives you day to day insight into your driving and cost of insurance Reviewed on: 11th September 2020

Revolutionary!

5
Such an innovative way to do car insurance, this will save me so much money especially during the pandemic as I'm not driving as much! Reviewed on: 11th September 2020

Perfect insurance for me

5
I’m 70, just drive to the shops and to visit family . This policy suits me perfectly . My family live quite close by and l shop locally. Reviewed on: 11th September 2020

Fair insurance. Who would have thought?

5
Exceptional customer service, and a transparent and fair pricing methodology. Doesn’t sound like insurance at all. Sad it takes a newcomer to show the big insurers how to do it. Reviewed on: 11th September 2020

Very reasonable price

5
Our family use for a car to shop only so it costs save a lot annually rather than normal insurance. Reviewed on: 11th September 2020

Perfect for my needs

4
As a low-mileage driver, I used to get annoyed at paying for expensive insurance for a car that spent 98% of its time sitting on the drive. When I came across By Miles, it seemed tailor-made for me. The cost is less than half of my previous policy and setting it up was quick and easy. I get automatically billed for any additional miles, and can track my bills and journeys online. Convenient and great value for money. Reviewed on: 11th September 2020