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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent product and customer service

5
Excellent insurance service at a great price with good customer service and app for ease of managing account. Reviewed on: 12th September 2020
Alex Nodes's avatar
Alex Nodes

Great value

5
Works out a lot cheaper for me than other insurance. Easy to track how much I am spending each month and loads of useful features on the app aswell. Reviewed on: 12th September 2020
Sam's avatar
Sam

Highly Recommended

5
Amazing service, has an app I can monitor my car mileage daily as I’m away most days and is much easier to track where and what miles I drive Reviewed on: 12th September 2020
Nick Underdown's avatar
Nick Underdown

Very compedative motor insurance

5
Great way to insure if you are a low mileage driver. Significant savings through recent lockdown period. Reviewed on: 12th September 2020
AR79's avatar
AR79

Best insurance ever

5
by miles is the perfect insurance for me as I do very little mileage. The average costs are great and around 250 to 300 pound cheaper annually then its nearest competitors . So in my view its a no brained choosing by miles. Reviewed on: 12th September 2020
Daly Johnson's avatar
Daly Johnson

My review

5
By miles aap is one of best asps in uk Reviewed on: 12th September 2020
Abu Ahammed 's avatar
Abu Ahammed

Great car ins cover, saved so much money!

5
Brilliant customer service, the App is amazing. I've literally saved £100's joining By Miles & earned lots of credit by telling friends/family. Keep up the good work! Reviewed on: 12th September 2020
E.G's avatar
E.G

THE BEST INSURANCE COMPANY IVE USED

5
By miles is so far the best insurance company I’ve used,..no extortionate premiums, just straight forward, simple pay as u go insurance....., only pay for what you use ..absaloutely genius! !!!!! Reviewed on: 11th September 2020
Roman Khan's avatar
Roman Khan

Novel idea using tech to save drivers cash.

5
Great customer service thinking outside the usual old insurance model. Reviewed on: 11th September 2020
James's avatar
James

Very good

5
I love this company and I recommend it to everyone Reviewed on: 11th September 2020
Zeinab 's avatar
Zeinab

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