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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value for low mileage drivers

5
The only insurer I have seen offering payment per mile - particularly helpful in lockdown period! Reviewed on: 12th September 2020
Lin Hinnigan's avatar
Lin Hinnigan

Excellent cheaper car insurance

5
So much cheaper to pay for car insurance this way! Reviewed on: 12th September 2020
Bina Patel's avatar
Bina Patel

Very good

5
Good service never haf a problem Reviewed on: 12th September 2020
Alison Coleshill's avatar
Alison Coleshill

A brilliant idea that works.

5
A brilliant idea that works really well with the onboard dongle that updates your phone after every journey and saving you money during these difficult times. Reviewed on: 12th September 2020
Kenneth Hayter's avatar
Kenneth Hayter

5 Star Service

5
Since I was introduced to By Miles all I heard was great and I moved to their services and since that all I can say it is a 5 Star Service with great satisfaction . Well done By Miles. Reviewed on: 12th September 2020
Mo's avatar
Mo

The Insurance co ever!

5
This co is like a Godsend. For someone who dont use the car much but need it for essential shopping or emergency they are absolutely brilliant. Very innovative idea that could save so much money for everyone. I have already recommend them to all my friends and family and will continue to do so happily as I feel that I am doing a good deed for those i recommend it. They should defenitely win this award and many more. They have also saved me money by letting me know that my car battery is running low during the lockdown as i was hardly driving the car. This is the first insurance company that i have come across that genuinely cares for their customer's welfare. Thank you bymiles and I sincerely hope that they select you as the worthy winner. Reviewed on: 12th September 2020
Prasanna 's avatar
Prasanna

Great idea. Great customer service.

4
I decided to renew my policy for a second year as I was impressed with By Miles service and they do look after their customers. My renewal price actually went down from last year....First time ever! Reviewed on: 12th September 2020
TM's avatar
TM

Great value for low mileage users

5
it's made me think about using the car too often and encouraged me to use public transport where suitable Reviewed on: 12th September 2020
Peter's avatar
Peter

By mile car insurance

5
This is a useful car insurance. I drove a less, so I pay less, my car is a low mileage’ I have mile tracker fix In my car by my car insurance company and I can check it every time I drive. Here I will say THANKYOU to my car insurance Company. Reviewed on: 12th September 2020
Nusrat's avatar
Nusrat

Great

5
Really good insurance service would definitely recommend to my friends and my family Reviewed on: 12th September 2020
Tel's avatar
Tel

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