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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

User friendly and economical car insurance

5
very straightforward to set this up and very sensible way of calculating cover by mileage travelled. Highly recommended. Reviewed on: 11th September 2020
Roger Northcott's avatar
Roger Northcott

EASY & SIMPLE.

5
STARTING WITH A QUOTE AND FINISHING WITH CAR INSURANCE COVER WAS REALLY EASY TO DO AND WITH A SIMPLE WEBB SITE TO USE MADE IT A PLEASURE NOT A CHORE , FIVE STAR'S! Reviewed on: 11th September 2020
Malcolm Whitlock's avatar
Malcolm Whitlock

Best car insurance

5
Best car insurance Basically it’s like pay as you go It works very good for us I recommend this Reviewed on: 11th September 2020
Parveen kasor@gmail.com's avatar
Parveen [email protected]

Super value for money!

5
Hassle free, client focused, good value, helpful staff, best car insurance I’ve had ... what else can I say ❤️ Reviewed on: 11th September 2020
Virginie Rance's avatar
Virginie Rance

Does exactly what they say, drive less pay less

5
Great team, nothing is too much trouble, very fairly priced if you don't do much milage. Reviewed on: 11th September 2020
Graham Thompson's avatar
Graham Thompson

Makes car insurance fair and fun!

5
Fair way to get insured and lovely app that gives you day to day insight into your driving and cost of insurance Reviewed on: 11th September 2020
Robert Liu's avatar
Robert Liu

Revolutionary!

5
Such an innovative way to do car insurance, this will save me so much money especially during the pandemic as I'm not driving as much! Reviewed on: 11th September 2020
Rhiannon's avatar
Rhiannon

Perfect insurance for me

5
I’m 70, just drive to the shops and to visit family . This policy suits me perfectly . My family live quite close by and l shop locally. Reviewed on: 11th September 2020
Noeleen Logan's avatar
Noeleen Logan

Fair insurance. Who would have thought?

5
Exceptional customer service, and a transparent and fair pricing methodology. Doesn’t sound like insurance at all. Sad it takes a newcomer to show the big insurers how to do it. Reviewed on: 11th September 2020
Richard Chattock's avatar
Richard Chattock

Very reasonable price

5
Our family use for a car to shop only so it costs save a lot annually rather than normal insurance. Reviewed on: 11th September 2020
Anonymous's avatar
Anonymous

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