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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect for my needs

4
As a low-mileage driver, I used to get annoyed at paying for expensive insurance for a car that spent 98% of its time sitting on the drive. When I came across By Miles, it seemed tailor-made for me. The cost is less than half of my previous policy and setting it up was quick and easy. I get automatically billed for any additional miles, and can track my bills and journeys online. Convenient and great value for money. Reviewed on: 11th September 2020
Chris2020's avatar
Chris2020

Amazing Insurance

5
Cheap and affordable car insurance. Easy website to do car insurance. It was fast and easy. Thank you very much Miles. Reviewed on: 11th September 2020
Nazrul 's avatar
Nazrul

Costing model works

5
I have epilepsy controlled by medication but not penalised by Bymiles and great price quoted. Reviewed on: 11th September 2020
Simon End Bsl Jones's avatar
Simon End Bsl Jones

Competitive pricing structure

5
Perfect if you don't drive often end even if you do it's still pretty competitive. That app is great so you can keep track of journeys and cost. Brilliant! Reviewed on: 11th September 2020
Vip's avatar
Vip

Love it!

5
By Miles are absolutely brilliant, they have saved me so much money on my car insurance. From what could of cost me roughly £1000 for the year from other providers, to then pay a small upfront cost and only charged for the miles I use, brilliant service, very happy customer! Reviewed on: 11th September 2020
Samantha's avatar
Samantha

Wish I'd known sooner!

5
It has got to be the best form of car insurance, pay for what you drive..no more no less! By Miles has quick and efficient customer service, easy to understand policy rules, brilliant app that's easy to use and navigate through. In time driving so you know exactly how much each trip has cost as soon as you turn your engine off! Just all round fantastic for me. There is no way I would go back to paying for a 'normal' car insurance. By Miles is my new normal! Reviewed on: 11th September 2020
Slo3's avatar
Slo3

Brilliant use of technology to improve customer service

5
Two cars insured and recommend to anyone / everyone. Reviewed on: 11th September 2020
Rock41's avatar
Rock41

Simple

5
I found getting insurance with this company very straight forward with no hassle Reviewed on: 11th September 2020
Steve Hammond's avatar
Steve Hammond

No brainer

5
I have saved a lot on my yearly car insurance . No brainer if you are a low mileage user ! Available on phone for any queries Reviewed on: 11th September 2020
Rita Foran's avatar
Rita Foran

Economical affordable insurance

5
Monthly payments give you the opportunity to manage finances. Reviewed on: 11th September 2020
J Cronin's avatar
J Cronin

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