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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Only pay for the miles you drive!

4
So far I have had amazing experience with ByMiles. You only pay for the miles you drive. Very easy to install the devise. I am saving so much on my car insurence this year. Reviewed on: 11th September 2020
Rubab's avatar
Rubab

Insurance company of the decade

5
Quick and reliable team service. easy to install tracker and can also keep track of the miles your actually doing. And not overpaying for a full year what more could you want Reviewed on: 11th September 2020
Alex Dwyer's avatar
Alex Dwyer

Excellent

5
Give customer respect and save their time Reviewed on: 11th September 2020
Mavinda Thenuwara's avatar
Mavinda Thenuwara

Good company

4
Smarter way of doing insurance especially if you don't drive a lot Reviewed on: 11th September 2020
Karl169's avatar
Karl169

Best car insurance company I have EVER dealt with !!

5
The whole concept is fantastic and the level of customer service goes above and beyond every time. Not to mention the price represents great value for money. I have recommended on several occasions. Don’t think I’ll need to switch car insurance again Reviewed on: 11th September 2020
Chrisb 's avatar
Chrisb

Recommendation

5
So far I had very good experience with by miles, I already recommended to my few friends , definitely I will recommend by miles Reviewed on: 11th September 2020
Muhamad Sohail Anwar's avatar
Muhamad Sohail Anwar

Easy to use and practical insurance firm

5
By Miles offer a great alternative means to car insurance, and are paving the way in a 21st century usage model to suit individual driving habits. Reviewed on: 11th September 2020
Pelham's avatar
Pelham

Great concept, excellent service

5
Highly recommend By Miles, easy to set up, great customer service and very competitive Reviewed on: 11th September 2020
Julie's avatar
Julie

Great Concept

5
Brilliant idea for those like me who don’t drive everyday! So perfect way to insure your car! Great customer service and very supportive. The small team they have work really well together. Perfect find have recommended friends Reviewed on: 11th September 2020
Kels's avatar
Kels

Revolutionary insurance company that you cannot fault

5
Very simply the best car insurance I have ever ever co e across. By that, I mean, it covers all grounds. But most importantly, it is by far the best value for money one out there, with a simple but very effective concept. In a nutshell, they give you a quote for when your car is parked. Then they charge you for each mile you drive at a ridiculously low rate (3 pence per mile). So, if you do not drive much or long distances, you would end up saving an awful load of money. Fir me, it was about half my usual insurance. You don’t drive, you don’t pay. Simples. You can even estimate how much the journey will cost before you even set off. There’s a sleek app that allows you to do this as well as other stuff. For example, you can use the app to locate your car in a large parking lot, use it to diagnose issues with your car in simple plain English, see a breakdown of every single journey and how many miles and cost. To top it all, the customer service is just sublime. I hope they can maintain such high levels of service! If you do 7000 miles or less per year, then you should definitely go for it. It does work. I know, as I have a policy with them. It is very suitable for low mileage users and will definitely save you a lot of money. The policy itself is written in very simple to understand language, with no hidden anything. Just plain, honest insurance. One small downside is, they do not offer legal assistance as part of standard quote, but this is offered as an extra. Otherwise, everything else seems to be covered and it is a full comprehensive insurance. To get £50 worth of miles, use this link (click or copy and paste in your browser) https://bymiles.co.uk/refer/FE13VOG I also get a £50 worth of miles. If you’re looking for cheap, effective and fair way to insure your car, I definitely recommend these guys. Reviewed on: 10th September 2020
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Franky

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