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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

SImple and fair

4
BYmiles track how many miles I do so I pay by the mile. I think this is fairer for drivers who do not do many miles a year. Reviewed on: 10th September 2020
Laura's avatar
Laura

excellent service.,

5
The ideal car insurance, you only pay for what you drive.I If you are a local driver, there is no better insurance. Reviewed on: 10th September 2020
sulender singh's avatar
sulender singh

Perfect for me

5
I mostly drive locally and then not everyday. So for me this saves me £££ Reviewed on: 10th September 2020
Sophia Hussain 's avatar
Sophia Hussain

Very easy system

4
Helpful staff responded to all my questions with clarity Reviewed on: 10th September 2020
Mark Fenley's avatar
Mark Fenley

good company , reliable .

5
i like personally the app. I can see how long. i drive, where i parked exactly and i saved money with this company. Reviewed on: 10th September 2020
fouad 's avatar
fouad

I love them

5
I love them always so friendly guys Reviewed on: 10th September 2020
Jimmy Jordan's avatar
Jimmy Jordan

NIche filled for millions to benefit

5
A very good nice product marketed for people who needed help with unusual car parking & driving problems. Long overdue but present now to help those who need help, like me and other customers with unusual requirements. Reviewed on: 10th September 2020
M.S.Clatworthy-Williams's avatar
M.S.Clatworthy-Williams

Best choice for service and price.

5
If i ever need to contact for help i dont need to get in a long phone cue, quick answer. quick access to document on the app. I only have to pay for miles i have done and some times its outrageously low. absolutely brilliant Company Reviewed on: 10th September 2020
Neelam Iqbal's avatar
Neelam Iqbal

Great value for money. Pay 50% less a month than what I paid with previous car insurance.

5
Best car insurance company out there - ' by miles.' Reviewed on: 10th September 2020
Clara 's avatar
Clara

Car insurance as it should be

4
Ideal insurance package for my second vehicle that is only occasionally used. Reviewed on: 10th September 2020
DT's avatar
DT

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