Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

By Miles Car insurance reviews (13081)

Brilliant car insurance with no complaints

Good response to queries. Wonderful app which tells you where your car is when second driver using the car. Regularly recommend this insurance to friends. Reviewed on: 10th September 2020

A motor insurance policy which doesn't break the bank.

In my time with By Miles I have had a hassle-free experience, the smart phone app is simplicity itself to install and use, and so is the tracker which not only memorialises the route and distance travelled, but also allows the user to check out the maximum speed driven on each journey, handy for drivers who wish to adhere to speed limits. Lastly, only being charged for miles actually travelled is a bonus for low mileage drivers like me. I am happy to recommend By Miles to anyone seeking value for money motor insurance. William Brook Reviewed on: 10th September 2020

Great service

By Miles were great when dealing with a no fault claim. Really helpful in how to navigate the process. Also as my mileage has been even less than usual, paying only for mileage has been a great way to insure. Reviewed on: 10th September 2020

Great value

I don’t drive that much do this insurance plan is brilliant for me. Reviewed on: 10th September 2020

Brilliant way to have car insurance

I was thinking about selling my car because it was costing too much for the small amount I use it. But paying insurance based on the amount of miles I do means I can keep my car.... and my independence . Thank you By Miles. Reviewed on: 10th September 2020

Ideal insurance for low mileage drivers

Myself, my wife and my daughter are all insured with By Miles. By referring them I got two times £50 worth of free miles. I can check where I have been after my journey. I can have immediate access to By Miles for any queries. It is the cheapest and most efficient car insurance I know for low mileage drivers. Reviewed on: 10th September 2020

alternative car insurance

This is a different way of paying for car insurance for me as I do not use my car a great deal. It works out a lot cheaper than usual car insurance. Reviewed on: 10th September 2020

Fantastic insurance policy

A fantastic cost option for those of us who do very little driving- thank you. Great offer. Reviewed on: 10th September 2020

Outstandiing Car Insurance Company

This is truly an outstandong company. You only pay for the miles you drive. If you dont use your car that frequently this company will save you so much money. They also tell you way in advance how much you have been charged for that particular month before the money comes out. The app automatically calculates the miles you have driven and how much got charged. They have excellemt customer service and they respond to you straighaway. No more waiting in the queue. All staff I have spoken to yet have been exceptionally professional, knowledgable and very helpful. They always go an exrra mile to help you. Strongly recommend to try them if you dont use your car freauently. You will be quids in!!!! Reviewed on: 10th September 2020

Innovative proposition.

I love the way by miles have changed insurance away from the norm. By charging by the mile it feels the right way of insuibg based on when the car is in use rather than a flat charge.. market leading Reviewed on: 10th September 2020

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car insurance (discontinued)
from O2 Drive (inactive company) 1.61 from 59 reviews
Car Insurance
from Cuvva 3.80 from 4 reviews
Smart Wheels
from MORE THAN 1.36 from 11 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Brilliant car insurance with no complaints

A motor insurance policy which doesn't break the bank.

Great service

Great value

Brilliant way to have car insurance

Ideal insurance for low mileage drivers

alternative car insurance

Fantastic insurance policy

Outstandiing Car Insurance Company

Innovative proposition.

Review By Miles: Car insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024