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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

very easy and I only have to pay the top-up on the miles I drive

5
I get a record of my useage every time I drive my car. A summary of my invoice is provided monthly. Very happy Reviewed on: 10th September 2020

Savings

5
Saved me alot of money on my renewal with me hardly using my car now only paying per mile it's soo much cheaper Reviewed on: 10th September 2020

I'm happy

5
I happy miles i want vote for 1000 pounds to win Reviewed on: 10th September 2020

You only pay for the miles on the road.

5
In the lock down it was from March to August my car stayed on the drive until August 4th how much money I saved not being on the road. 100% better than paying for the whole year with any other insurance. Reviewed on: 10th September 2020

Fair Deal

5
Been driving for 50 years. This is the fairest and most economical way to insure. It's simply "Pay as you go" Reviewed on: 10th September 2020

Cheap informative

5
Easy to understand you know the prize before you need to pay Reviewed on: 10th September 2020

Why hasn't someone done this before

5
I'm not an everyday driver as I no longer work due to poor health and a blue badge holder. The running cost of car ownership were crippling me (no pun intended) but I couldn't be without my own transportation. So when I heard about "by miles" I honestly couldn't believe it and I started looking for the catch, well long story short there simply isn't one and I'm saving money every time I don't drive so at last I'm not being penalised for being a low mileage driver. Reviewed on: 10th September 2020

Great concept, well executed

5
The plug in device works first time, the billing system is transparent and the pricing is the best I’ve had for a long time. Reviewed on: 10th September 2020

Hidden Gem!

5
I can't believe I have only just found out about By Miles car insurance! Ive not long had my policy but so far it's been brilliant! Having a customer friendly website/application process & mobile app makes everything SO much better! Will be definitely be recommending this one! Reviewed on: 10th September 2020

Amazing

5
Best insurance company I have been with everything I was looking for low mileage and very fair priced Reviewed on: 10th September 2020

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