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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value

5
Great value and customer service Reviewed on: 10th September 2020

Recommend everyone to join By Miles!

5
It’s been wonderful to have insurance fast and at an affordable price as every penny saved helps make my life so much easier and I’m able to put money aside for my children’s savings. Thank you very much for making my life much easier and comfortable to live. Reviewed on: 10th September 2020

One of the best company in present market

5
Unique no nonsense and great savings. whats not to like. Reviewed on: 10th September 2020

Fantastic and great value

5
From quote to set up the process was quick and easy even the install of the millage tracker was easy with full instructions provided for may car and even better this is already saving me money! Reviewed on: 10th September 2020

Smart policy covers

5
Pay as you drive, logical criteria, all car insurance companies should offer this type of cover. Reviewed on: 10th September 2020

Top money saver!

5
Before I found By Miles I was about to get rid of my car as I could not afford the insurance and I don't use my car that much. However, with Bymiles I was able to keep my car and just pay for each mile I used. It has saved me a significant amount of money. Bymiles customer service has always been fantastic, I've either got through to them quickly on the phone or their online chat and they've always been polite, helpful and efficient. I have recommend Bymiles to many people. It's the perfect insurance if you don't drive loads of miles. Reviewed on: 10th September 2020

Fantastic idea....live in London so hardly ever use my car...only paying insurance for the miles I drive makes so much sense..I've recommended it to all my friends

5
Since Lockdown car has been unused....I walk most places but like to keep car just in case.....only paying for miles I use which are so few makes perfect sense. Reviewed on: 10th September 2020

At last an insurance that recognise risk by the number of miles driven.

5
Should save me a considerable sum, this first time use. Reviewed on: 10th September 2020

Very good

5
Instructions very easy to follow Reviewed on: 10th September 2020

No Complaints

5
Very good so far and a potential game changer in terms of paying for car insurance. Staff were also on hand very promptly to answer any questions and were also very approachable and friendly. Reviewed on: 10th September 2020

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