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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best experience with an Insurers

5
Love the price and love paying per mile. Love seeing the cost of my journey, and exactly where i have been (if needed). Love paying monthly and getting notifications of this. Thank you :) Reviewed on: 10th September 2020
Simon's avatar
Simon

Car insurance fit for the 21st Century

5
Top quality customer service, easy policy changes in the app rather than always having to phone. All at a good price. What more could you want? Reviewed on: 10th September 2020
Luke Evans's avatar
Luke Evans

fast efficient service

5
chance to save money ,and still be well insured. Reviewed on: 10th September 2020
j murray's avatar
j murray

Modern Way to Insure a vehicle !

5
Simple navigation to get a quick quote, be prepared to discover the reduction of premiums compared to your renewal, however don't get caught out or get confused by a month your quote is saved for, while the premium is ONLY guaranteed till mid night of the quote, otherwise it will have to be re-quoted, closer to start date the dearer the premium gets Reviewed on: 10th September 2020
S C's avatar
S C

Perfect

5
I love my ByMiles insurance policy. Its soooooooo much cheaper! I went from paying nearly £100 per month with another provider, to paying £15 a month with ByMiles!! Amazing Reviewed on: 10th September 2020
Harvey Chamberlain's avatar
Harvey Chamberlain

Does what it says on the tin!

5
Excellent customer service. Always there at the end of a phone or chat app should I ever need them. Their app is excellent as well with everything I need in my online space. I don't think they could do anything to improve the service as I don't know how you improve on excellence. Reviewed on: 10th September 2020
Alan's avatar
Alan

mrs L

5
It's the best value car insurance by miles! Reviewed on: 10th September 2020
Mrs Lyons's avatar
Mrs Lyons

Since 2 years I am with by miles and happy with their service

4
The service are very nice and fast . When They update everything all you will get through email or app. Reviewed on: 10th September 2020
Rajesh 's avatar
Rajesh

excellent value

5
excellent value, great innovation, great service Reviewed on: 10th September 2020
Ev Morris's avatar
Ev Morris

Money Saving, Fair, Fab App.

5
Firstly I'm saving a good bit of money. The set up and transition was smooth. I love the app. I would recommend By Miles to anyone who does low mileage. Reviewed on: 10th September 2020
fergus moriarty's avatar
fergus moriarty

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