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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I considered their By Miles approach to car insurance to be amazing.

5
From application to "take off" (if I can use the word) is hassle free and straight forward, even including getting monthly charged for the mileage usage of my car. I am excited about By Miles method. Reviewed on: 10th September 2020

Delighted to have found By Miles

5
Have only had a good experience since finding By Miles and also saved at least £200 pa on car insurance Reviewed on: 10th September 2020

Refreshing

5
By far the best insurance provider I have ever been with. The app is so easy to navigate, the customer support is faultless and always at hand. Pretty much everything can be managed through the app, which means you don’t need to call and contend with wait times like other providers. I think the monthly update emails are a good touch, especially through covid, it really does make you feel like a valued customer. I have recommended bymiles to lots of friends, they even have an incentive for this. Thanks bymiles Reviewed on: 10th September 2020

perkect 10

5
perfect allways let you no how much you spend each mounth canot fault them Reviewed on: 10th September 2020

The new car insurance

5
Excellent product for those who use there vehicle less annually than than others. Reviewed on: 10th September 2020

Excellent company I could not afford insurance from any other company

5
So easy to fit no messing about monthly statements Reviewed on: 10th September 2020

Exccellent

5
Very easy to join By Miles and so far they have been very efficient and friendly to deal with. Reviewed on: 10th September 2020

A brilliant organisation very informative they speak like they know you personally

5
Very friendly I love how they let you know just how far you’ve travelled even if it is just a short distance down the road and more importantly just how much it costs As they say every little counts when you area pensioner. Reviewed on: 10th September 2020

Best insurance

5
I work away all week and my car is left in work so I only pay for the low miles I drive and save a fortune over the years. If only they could do the same for road tax. Reviewed on: 10th September 2020

Really great

5
Absolutely great it suits my needs and all the staff are very helpful Reviewed on: 10th September 2020

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