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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Find it brill that I can check my app and it's easy to set up

5
It's a much cheaper way of insurance and works well for me having a family.. some months are cheaper than others I pay no more the 20 a month.. Reviewed on: 10th September 2020

Excellent

5
Perfect , it works very well for me Even when i don’t drive, I don’t get charge Reviewed on: 10th September 2020

Great

4
Perfect for me as I only do 500 miles a month. I also had a good look around before I went with by miles and it was the cheapest about by quite a bit and they'll do all your workings out for you before you purchase so you have a rough idea of what it will cost monthly and annually Reviewed on: 10th September 2020

Amazing

5
very helpful and always polite and always willing to go the extra mile Reviewed on: 10th September 2020

Brilliant service ...

5
Quick and efficient ... Way cheaper than any I had before. Very friendly Reviewed on: 10th September 2020

It's a great product

5
By Miles puts me in control, the app works well and is easy to understand and most importantly I only pay for the miles I drive Reviewed on: 10th September 2020

Zajebiste oc

5
Super ubezpieczenie na samochód polecam wszystkim Reviewed on: 10th September 2020

New member

5
So far so good and I’m very impressed. Love the tracker Reviewed on: 10th September 2020

Number 1 Car insurance

5
Been with ByMiles 2 years now. Will be renewing in October 2020 for my 3rd year... No doubt the best and cheapest car insurance. Always there to help when I need them or have a query. Luckily I haven't had to make a claim while being with them but I already know it will be simple just from the service I got when having an enquiry. Reviewed on: 10th September 2020

Amazing insurance and customer service

5
Amazing insurance and customer service. Customer services absolutely amazing with By Miles could not fault them happy to help get back to you as soon as they can I have recommended them to family and friends that think exactly the same as what I do .. Perfect for that second car that you use every now and again pay by the mile Reviewed on: 10th September 2020

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