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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Ingenious idea .Youpay for how much you use your vehicle .Its up to you !!

5
I have only been going 2days but love the idea it cost me 12p to go to Tesco. Reviewed on: 10th September 2020
Susanwinn's avatar
Susanwinn

Highly satisfied with the service and the cost

5
For someone who doesn't use the car extensively it is the ideal insurance company and policy. Service is great with instant updates of my car use and cost. I have cut my insurance costs by at least a third. Great value for older drivers it would seem too. Reviewed on: 10th September 2020
Di's avatar
Di

Worth every penny

5
They charge per mile - makes you think about how much you actually need to drive which is important in the modern world. To put my partner on the insurance was very reasonable too. Best insurance policy I've ever had. Reviewed on: 10th September 2020
Alex Cavey's avatar
Alex Cavey

Great insurance company

4
I’ve never had any problems with By Miles. They’ve always been really helpful and the idea of only paying for what miles you drive has saved me a lot of money. Thank you By Miles for your service Reviewed on: 10th September 2020
Kim Halford's avatar
Kim Halford

Its a no brainer - only paying for the miles you drive!

5
Really pleased I found By Miles to insure my car. I'm a light user so only paying for the miles I do is great, and if I do have a long journey planned the 150 mile a day cap and discount is great. Oh and the app if fab too! I love to see how much each journey costs, its all simple and straight forward. I won't be switching again! Reviewed on: 10th September 2020
Ad's avatar
Ad

Ideal

5
Absolutely perfect for drivers who do a limited but essential mileage . Reviewed on: 10th September 2020
Susan Thomson's avatar
Susan Thomson

Probably the best car insurance in the WORLD!!

5
Helpful, realiable, wonderful, beautiful, would recommend to anybody in a heart beat! Perfect insurance for my London Living driving Habits and very easy to install the by miles tracker within the car. Incredible app to keep check of the miles too. 100% would recommend to anyone Xx Reviewed on: 10th September 2020
Matt Constantinou's avatar
Matt Constantinou

Amazing

5
Brilliant insurance. Great price. Love the app, so easy to use and understand. I have already recommend to all my family and friends. Reviewed on: 10th September 2020
Mara's avatar
Mara

Exellent service

5
Always there whenever needed, understanding and helpful. Easy to use app. Reviewed on: 10th September 2020
Isaac Yohannes's avatar
Isaac Yohannes

WHOEVER THOUGHT OF THIS DESERVES A MEDAL.

5
lucky to find BY MILES as my new quote was very high i only drive a few miles a week and BY MILES suits me down to the ground and yes i have recommended my Daughter and son in law and they are over the moon with the price and service. Reviewed on: 10th September 2020
Alan Harling's avatar
Alan Harling

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