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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing

5
Really good customer service would recommend Reviewed on: 9th September 2020
Devon Best's avatar
Devon Best

Great value car insurance

4
Excellent value car insurance now I have retired and driving fewer miles. Not given full star rating as I have not had to make a claim so far so cannot comment on response if & when required, but help when required so far has been good. Reviewed on: 9th September 2020
LesBramham's avatar
LesBramham

Car

5
Very good car insurance company very helpful Reviewed on: 9th September 2020
Jenny's avatar
Jenny

Pay as you go, the way forward.

5
Very affordable method of car insurance payment Reviewed on: 9th September 2020
James Olego-Obran's avatar
James Olego-Obran

Love the app for tracking my business miles.......and good value for money

5
This was the cheapest insurance quote for me and the app is really handy for tracking my mileage and business miles without me needing to take manual notes Reviewed on: 9th September 2020
Jessica Wabbit's avatar
Jessica Wabbit

The best insurance I had so far...

5
Been tired of paying insurance which is way to much the price for a social driver like me. Since most of them have the same prices every year, it left me with no choice to avail the same insurer for the past 3 years with no deductions in my premium payments. Upon browsing as Im due to renew hoping to find one, I came across with bymiles. And the best decision made from then, Since I'm happy with bymiles, I have been promoting it with friends who with the same situation and been happy since chosing bymiles. Cheers who ever invented this amazing car insurance! Reviewed on: 9th September 2020
alvinsanchez's avatar
alvinsanchez

The best insurance in UK

5
I recommended very good service and Value Don’t miss it Reviewed on: 9th September 2020
Mr I Alfadili 's avatar
Mr I Alfadili

Fantastic

5
Great customer service .......... Reviewed on: 9th September 2020
Ahmed 's avatar
Ahmed

super service and perfect prices. What could be better.

5
Brilliant from Day 1 and totally satisfied customer. Reviewed on: 9th September 2020
Beverley Reynolds's avatar
Beverley Reynolds

Different approach to car insurance

5
From first reading about ByMiles in a MoneySavingExpert article, to signing up to use them with a heavily discounted rate compared to my existing provider, to taking out a policy and then using their app on a regular basis, its been a world away from all other car insurance providers I've used before - its just been simple. Would definitely recommend them Reviewed on: 9th September 2020
Suve's avatar
Suve

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