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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best BY MILES

5
Hassle free experience. Everything on an app makes my life so much easier. Reviewed on: 9th September 2020

Very cheap and happy.

5
By miles has saved me a lot of money considering I don't drive much so its a very big saving. Reviewed on: 9th September 2020

Great service and easy to use

5
I was referred to bymiles by my sister. Really easy forms to fill in online, easy to get going and save on my insurance bill. Reviewed on: 9th September 2020

Good cover at a fair price and a tracker system that works.

5
Before joining By Miles I used to have the standard policies with insurance companies. With most motorist travelling many more miles than I did and some driving recklessly, I was concerned I was subsidising too many other drivers. I heard about By Miles, thought they had a fairer way to pay for insurance so I decided to join them. The tracker unit is easy to fit, it has good accuracy, and payments are taken monthly from my bank. I have made notable savings and pleased I joined By Miles. Reviewed on: 9th September 2020

By Miles Hello pounds!

5
With By Miles you only pay for the time you are actually driving, plus a standing charge for when your car is standing still. This makes perfect sense to me and has saved us so much money on our yearly premium. When I didn’t drive because of lockdown I didn’t have any insurance to pay! With every negative there is a positive, and By Miles is definitely my positive! Reviewed on: 9th September 2020

Amazing company and so affordable

5
Really great to know that fair insurance companies still exist and professional with there approach. Will definitely be signing up the family and friends with you Reviewed on: 9th September 2020

Pay as you go car insurance is great!

5
easy service to use, best insurance company by far! Reviewed on: 9th September 2020

Awesome

5
Really good value, love the insurance company and there app is really good and useful Reviewed on: 9th September 2020

Innovation at its best

5
I signed up and saved a huge amount of money but i referred my parents who were being ripped off by their current provider and also were signed up to a breakdown cover! i signed them up to bymiles! simple to sign up and saved them a crazy £1,200 a year! I am so grateful to bymiles and would refer them any day. Reviewed on: 9th September 2020

Amazingly clear

5
everything is clear and basic and also lovely customer service Reviewed on: 9th September 2020

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