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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

suites me just fine

5
apart from being hard to get on the phone , a very good company for people like me who do low mileage , best for price BY MILES Reviewed on: 9th September 2020
Joe Mccullough's avatar
Joe Mccullough

Easy and affordable

5
With miles it was ready easy and fast to get a quote, my quote was affordable and really simple to install the miles tracker Reviewed on: 9th September 2020
alana's avatar
alana

Good Stuff!

5
A much-needed innvation in car insurance to reduce costs for lower mileage drivers. Totally problem free from initial quote through to tracker installation, easy app, and trip by trip and other info, all easily accessed. Good stuff. Reviewed on: 9th September 2020
Malcolm Wood's avatar
Malcolm Wood

For, not everyday, drivers

5
Absolutely caters for my needs, as I only drive my car occasionally. Fair pricing, and detailed billing for journeys. Reviewed on: 9th September 2020
Shaukat's avatar
Shaukat

Amazing deal

5
The system works really well and you can keep track of the miles on your app Reviewed on: 9th September 2020
Ross's avatar
Ross

Great service, simple and effective communication. A game changer

5
From simple underwriting to great customer service and communication that is timely and an easy informative read., By miles have it nailed. Excellent insurer Reviewed on: 9th September 2020
Mark Roberts's avatar
Mark Roberts

Great insurance

5
Excellent value for money! Only pay when driving the car apart fromthe one off payment i am advised each month of cost and as i do very fee miles especially at the moment i feel this is very fair Reviewed on: 9th September 2020
Linda wiggins 's avatar
Linda wiggins

Very good

5
Pay what you use only and it's affordable. Price is reasonable. Reviewed on: 9th September 2020
Soobadra Dhunoo 's avatar
Soobadra Dhunoo

Cheap and not hiden fees

5
If you don’t drive much I will recommende it 100% Reviewed on: 9th September 2020
Gabriel Pecora's avatar
Gabriel Pecora

By Miles Review

5
They are very good if you do few miles each year. The app is easy to follow. Reviewed on: 9th September 2020
Hazel's avatar
Hazel

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